Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Good home visits
October 8, 2015
When needed the doctors visit me at home when I'm unwell.
Excellent service
October 7, 2015
They provide an excellent service. I occasionally do not visit when I do not feel it's necessary.
The triage system is rational
October 7, 2015
The plug in the toilets was missing. The triage system used is very rational and prevents having to attend the surgery all the time. I've been referred to the physio by the surgery rather than seeing the doctor first and this has worked well.
Not always taken seriously
October 7, 2015
For the care of our residents, the service is unfaultable. For my own care, I feel I am not taken seriously. I don't often visit the doctor, so when I do I would appreciate some time.
Things can get missed
October 7, 2015
The triage system being used means you don't always get to see a doctor. I feel that by not being seen face to face it's not so good and things can get missed.
helpful and reassuring
September 4, 2015
Appointment was on time. Courteous staff. My wife was invited to attend the examination which we found helpful and informative and our questions were answered satisfactorily. No negative comments.
Good triage system
September 2, 2015
It's really good that you ring to speak to your own doctor and they ring you back exactly when they say they will to discuss the issues. They have been excellent, very good at explaining everything to us. Prescriptions are all managed and they are always ready on time so there is never a problem.
Choice of booking
September 2, 2015
I would prefer to be able to book to see a certain doctor ahead of time, dentists and other services manage this.
Very understanding will listen
August 20, 2015
Good waiting room and helpful staff on reception but the bad bit is trying to find car parking spaces. Puts every bodies blood pressure up.
Mismanagment of long term meds
August 14, 2015
Resident of care home on long term Codeine. New monthly prescription gave an incorrect dosage, caused extreme distress to resident. Causing staff to have to repeatedly contact to rectify - when new drug arrived was again prescribed incorrectly causing further unnecessary work for staff and further distress to the resident. Resident self medicates so was extremely concerned.
