Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Pharmacy very good
July 23, 2015
The Boots pharmacy at the surgery is very good, they explain in detail to ensure that you know what the new medication is.
See the same GP usually
July 23, 2015
I do get to see the same doctor most of the time which is good.
Seeing same doctor a problem
July 23, 2015
Getting to see a doctor is a little difficult but I regularly talk to my doctor and I'm happy with this. Being able to talk to my doctor each time ensures greater continuity.
GP very helpful
July 23, 2015
My doctor phoned me on his day off with the results of tests that had been done, which was very nice. Sometimes the doctors use medical terminology and don't explain the terms well enough.
Four star
July 16, 2015
Four star
Don't like phone consultations
July 16, 2015
I find that I'm always offered a telephone conversation but that it is really difficult to get an actual appointment. I don't feel that you can necessarily get the problem across to the doctor in the same way if you're only on the 'phone.
Excellent staff
July 16, 2015
When I ring up for my mother the staff always do all they can to sort out the problem we are facing.
Like the triage and phone systems.
July 16, 2015
I like the triage systems and the telephone consultations as I'm busy and I find it easier, but on occasions it would nice to have an appointment.
Doctors don't always take concerns seriously
July 16, 2015
As a parent when you raise issues some doctors don't take your concerns seriously and on one occasion after seeing a doctor we had to go to hospital later in the day. Waiting times have been long at times. I've waited over an hour for an appointment in the past which when you have children is quite difficult.
Appts system generally works well
July 16, 2015
Generally I go in to appointments late as they are never running on time. The booking system works well for me and I've never had a problem.
