Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Overall a very good practice.
July 16, 2015
The car park is nowhere near big enough for the number of patients and it is very difficult for people with children or mobility issues. Having the pharmacy on site makes it much easier for patients and means you don't have to go into town for medication. Overall a very good practice.
5 star
July 16, 2015
5 star
Can always see a doctor
July 16, 2015
Even if you can't see your own doctor you will be able to see someone.
Very good services
July 16, 2015
Today when I called for an appointment I was called back by the GP within 20 minutes. This can be longer at times but always within 2 hours. I'm happy to see any doctor and understand this is necessary as they are so busy.
Like to book routine appts in advance
July 16, 2015
It would be nice to book non emergency appointments ahead of time so that you can plan ahead.
Felt was being pushed away.
July 16, 2015
Around family health issues I've been told that the school nursing team would be the first point of contact for issues rather than going to doctor first. But due to the severity I thought it would be more appropriate for the doctor. It felt like I was being pushed away.
5 star
July 16, 2015
5 star
Staff are brilliant.
July 16, 2015
The staff here are absolutely brilliant.
Leg clinic very good.
July 16, 2015
The leg clinic has been very good. The ulcers have been treated and the regular leg assessments are good for monitoring and everything.
Doesn't like triage
July 16, 2015
I would rather be able to just 'phone the surgery to book an appointment rather than having to wait for call back, which I missed on one occasion. You can wait up to an hour for the call back and when you're busy it is better to know what is happening and when, so you can get on with other things.