Bildeston Health Centre
Feedback Rating
Based on 263 reviews
Reviews (263)
Working very well
August 18, 2021
A bit more parking would be nice but generally the surgery is working very well with the changes to getting appointments that have been introduced. You can still get appointments when they are needed.
Very good surgery
August 18, 2021
Generally very good and can get my prescriptions when needed. I've used the triage system and was given a phone consultation which worked well with a call back in the afternoon that addressed the issue.
A little frustrating
August 18, 2021
I find it a little frustrating that it's not as easy to have an appointment with a doctor in person as it was but referrals that have been made recently have all happened well. I just feel that if my GP actually saw me they'd realise how much my condition has deteriorated. Overall though I'm happy with the care but would like a face to face appointment more easily.
Happy with how it works
August 18, 2021
A very good surgery and very happy with how it all works. The phone message is very long when you call in and could be shortened a bit. Although I struggle with my hearing I do find that I can communicate well with reception and it all runs smoothly.
Working well
August 18, 2021
Generally everything has been working well for me with the triage process but I would like a return to the open surgery we used to have as I believe it is a better system but can understand it's not possible at the moment. I would've liked health checks to continue through the pandemic as I feel my husband who has family history would have benefited. I've managed to get all my prescriptions when needed and the system in place works well and means you don't have to go inside the building.
Saved my life on two occasions.
February 2, 2021
Surgery doctors and nurses gave me sound advice and check-ups following an out-of-hours 111 TIA trip to hospital followed on a later occasion when I was rushed to hospital FROM THE SURGERY when its nurse practitioner discovered a 70/45 blood pressure reading, triggering the onset of sepsis revealed when my cellulitis-infected right leg swelled ankle to groin while awaiting the ambulance.
Absolutely first class. 5 stars
July 10, 2020
Have used their centre for more than 35 years. It is outstanding service and a jewel in the crown of the NHS.
Very well managed surgery
June 23, 2020
Having living in a number of areas of East Anglia, both Essex and Suffolk, over the year, this is certainly the best surgery I've ever used. Good access, helpful and polite staff, good facilities for parking and an on site pharmacy.
This Practice has Outstanding Access.
April 13, 2020
The GPs And Other Medical staff are caring, they listen and discuss options in a way you can understand. The Office Staff are also outstanding, approachable, cheerful and helpful
Fantastic .brilliant. Caring.
March 23, 2020
Always there to help.
