Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
My Doctor is brilliant
October 20, 2015
My doctor is brilliant.
Pleased with the practice
October 20, 2015
I'm pleased with the practice and the care provided but you do sometimes have to wait a while for your appointments. This is understandable though and it's not a big problem.
Sometimes certain staff can be unhelpful
October 20, 2015
On more than one occasion I've found a member of the pharmacy team unhelpful (when trying to order new medication). When I asked the same question to another member of staff the next day it was all sorted. They have been really helpful on other occasions.
Uninterested GP
October 19, 2015
At a recent visit to our GP we felt that the GP was distinctly disinterested and showed no sympathy. The nursing staff have been absolutely brilliant and are generally interested in the problem even though they are on a tight schedule.
The dispensary staff are very good and I've had no problems with my prescriptions.
With the pressure they are under I am happy if my appointments run slightly behind.
The dispensary staff are very good and I've had no problems with my prescriptions.
With the pressure they are under I am happy if my appointments run slightly behind.
Explanations can be limited
October 19, 2015
Sometimes I feel that not enough detail or explanation is discussed in appointments and I get home and think of more questions. The turnover of GPs has been a little difficult and continuity has not been good. To get a blood test is sometimes difficult. Following an operation I had to go up to West Suffolk Hospital to be tested.
Quick diagnosis
October 19, 2015
I visited my GP and she noticed a cause for concern on my arm, she referred me to West Suffolk Hospital to dermatology and plastic surgery removed the area and a biopsy showed it was a stage 1 melanoma. The hospital was impressed by the GP.
On the whole great
October 19, 2015
On the whole the care I've received has been great, although the recent issues are causing some concern.
Fearful about lack of continuity
October 19, 2015
Because of the situation at the moment I am fearful that the lack of continuity will impact if I have a more complicated issue. I am very sympathetic about the situation and hope the surgery can get back to how it was, which was great. Sometimes I feel that if you see a nurse they have to keep going back to get the doctors agreement on things.
Can be long waits
October 19, 2015
Getting an appointment can be problematic. Its generally quite good when booking to see a nurse but have had to wait 45 mins to see the doctor. A lot of the issues I have do require a GP. Sometimes you have to explain thoroughly what the issue is to get an appointment but even when I've only given a summary I've been given an appointment.
Impressed by GP
October 19, 2015
I visited my GP with a stomach issue with one touch she got straight on the phone to the hospital for treatment of the problem. I was treated very quickly and operated on soon after and have had no further problems. Impressed.
