Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Good except for communication
January 29, 2016
There seems to be a lack of communication between the hospital and the surgery. I received a letter from the pain management dept of Ipswich hospital yesterday after chasing the surgery for about a month. When it arrived it was dated November 2015. It should not have taken 2 months to reach me.
Good
January 29, 2016
You can always get an appointment when you need. There has been an ongoing issue with a child which has needed 3 visits but so far we have not been able to see a doctor about the issue
Generally good care
January 29, 2016
Generally good care but when I had an appointment with a GP and had just started to explain what was wrong a nurse came in and started talking about another patient. After a number of minutes she left. I discussed the main issue I had come to see the doctor about but when I tried to raise something that I thought could be related to my long term health condition I was told appointments were only 10 minutes long and there was no time. Half of the time had been spent by the doctor & nurse discussing another patient!
Good
January 29, 2016
Communicating to patients when there are delays would make it much better. If they used the tv screen more regularly it would be better
Good
January 29, 2016
Working full time it can be difficult to get an early or late appointment. Previously I was able to have blood tests done at 7.30 am but this has been stopped and I now have to go to hospital regularly which is much more disruptive when working.
outstanding
January 29, 2016
I would like to see more regular and widely available cancer health screening. At surgery it would be good if symptoms of cancer were followed up more quickly by practititoners. My wife's diagnosis was very slow
outstanding
January 29, 2016
I've been a patient for 25 years and have never had a problem with the care I receive. Better continuity of care with doctors would improve the service as it would mean that mean that I do not have to go over my history each time I see a doctor
Outstanding
January 29, 2016
As a family I feel that the surgery was incredibly supportive. We used them for a variety of reasons and can't fault the treatment and support where needed. When you raise mental health issues the GP just handed me a ready to change business card rather than discussing things. I don't use a computer so the website was not even applicable.
Fair
January 29, 2016
Since losing some GPs the service provided is not quite so good as you can't see the same GP
Waiting times can be quite long
January 11, 2016
Sometimes the waiting times can be quite long but my tablets are always ready on time.
