Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Can have to wait for appointments
October 19, 2015
Waiting times can be a bit long. Today I've had to wait 10 minutes.
Happy to share details
October 19, 2015
I'm happy to share details of why I need an appointment but when it is of a particularly personal nature I feel the staff can be quite insistent.
Happy with the service
October 19, 2015
I'm quite happy with the service provided by the surgery.
Slight delay with appointment but care good
October 19, 2015
My appointment today was 15 mins late but the care provided has been good.
Test results - person unable to explain
October 19, 2015
When I was called with blood test results the person calling wasn't able to explain what the problem was but said I needed another blood test. The second blood test results came through and I received an update.
Good service,do have to wait for appointments
October 19, 2015
I had to wait 3 weeks to get an appointment to have blood taken. Overall treatment is very good though.
No problems at all
October 19, 2015
I have no problems with the surgery at all.
The staff are really friendly
October 19, 2015
The staff are really friendly
Can be difficult to get an appointment
October 19, 2015
Getting an appointment can be difficult with on going health issues. To be told by receptionists that there are no appointments when I have to have one doesn't help. If I stand firm that I must have one I'm always fitted in. I do try to book in advance to prevent these problems. I'm happy to give basic details to receptionists but not always every details to get an appointment. The text message to confirm appointments are great.
Information board is negative
October 19, 2015
The information board in the surgery (TV) was quite negative as it focused on when and how long you should wait before coming to the surgery to see someone. Some of the times suggested seemed a little excessive.
