Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
excellent
June 24, 2016
very polite staff. I don't have problems getting appts. and I'm seen when I need to be seen
excellent
June 24, 2016
It's a good surgery. It's a shame that we don't have our own doctor any more like in the past, but things have changed. On one occasion I waited 40 minutes for an appointment. Generally it's not that long but appts. are never on time
good
June 24, 2016
I do like it here. They listen to you and are kind and helpful . Getting an appointment can be a little difficult but that is like most places. The early & late appt. times are good as it gives you the option to be seen before or after work Staff are helpful and will fit you in as soon as they can. Generally you have to wait about 15 minutes which is ok unless I'm working
good
June 24, 2016
Today running a bit late but generally the waits aren't too long
poor
June 21, 2016
Just cannot get an appointment unless I can predict when I am ill! Impossible
good
June 21, 2016
I needed a blood test but had to wait just under 4 weeks to have the test done at the surgery. I was never told that I could have had the test done much quicker at the hospital
good
June 21, 2016
so I have now asked for a MRI and am waiting for an appointment.
Overall medical services are good
June 13, 2016
Overall the medical services are very good. I called to get an update on my blood tests and was told by reception if I hadn't heard they would be fine, however, two days later I got a call saying there was a problem with one of the tests. Getting blood a blood test at the surgery is difficult. After having a number of tests done I was asked to have another test but the first appointment available was in three weeks.
Difficult to get appointments
June 7, 2016
This morning I went in to the surgery at 8.15 and there were no appointments available, but there was only one person in the waiting room.
Don't like not be told what blood results are
June 7, 2016
I don't like being told that I will only be contacted regarding blood tests if something is wrong. Previously I found out at a later date that I needed medication following a blood test so I don't trust that I will always be called if there is a problem. If you do call for the results and want the actual readings it's as if you are being awkward but it's the only way to be sure.
