Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
excellent
June 24, 2016
Friendliness of staff makes it a good surgery. There is good co-operation with hospital and any changes made by consultants are acted upon quickly. Sometimes appts run a little behind. In the main getting an apt is not too bad but at times getting to see a GP is more difficult
excellent
June 24, 2016
A little bit hit and miss regarding waiting times but this isn't a problem as I'm given time in my apt to discuss things properly. The whole practice is good. No need for improvement
excellent
June 24, 2016
I've been really pleased with the emergency care practitioner. He has been great with my wife who has ongoing issues. He even arranged for a late appointmentso that she was seen without patients being arround
excellent
June 24, 2016
Waiting time can be a little long, which for me isn't an issue but whenI'm reliant on other people to get me to and from appts. it is then. Friendly staff, good surgery
excellent
June 24, 2016
On average you can wait for 1/2 hour but for a good service & to know the staff are giving people time this is not an issue. I am very happy with the care I get at the surgery no complaints at all .I've had mixed messages about blood tests. I received a call from reception saying everything was fine & then a call from the doctor a couple of weeks later saying there were issues. this concerned me a little. The GP I'm seeing at the moment is really good & I've been lucky to see her when I need to and I never felt rushed at all and I do feel heard,
fair
June 24, 2016
Last time I visited I waited 40 mins for my appt. It would be better if patients were kept more informed about delays
fair
June 24, 2016
The nurse on an occasion saw me but didn't really do anything more. There was a very negative attitude towards us. Once the scan was done it was as if they'd done their bit. I'd prefer to see one doctor all the time to help with continuity but when booking appts you don't even get asked who your doctor is. Receptionists will also ask why you need to see a doctor but if it's personal you don't always want to say. I shouldn't be made to feel I have to say.
good
June 24, 2016
There has been a bit of a deterioration over the last 6 months as you are unable to see the same doctor each time; waiting times are generally quite good though
good
June 24, 2016
A couple of months ago it was particularly difficult to get an apt with a doctor and I haven't seen my own doctor for roughly a year. It is a local surgery with a dispensary which is great. It would be great to have more GPs but understand this is difficult
good
June 24, 2016
Sometimes it is difficult to get apt but on other occasions you ring with an emergency and you get seen quickly
