Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Poor
June 28, 2016
My son has an ongoing condition and the receptionists refused initially to give him an appointment. When I did see the doctor they said if I ever have problems again to let them know. Receptionists can be quite rude when trying to book an appointment. Generally the care provided by drs. and nurses is good. the GP we saw was great + my son was referred to hospital
good
June 24, 2016
It would be great to be kept informed if doctors are running late. Being able to book ahead of time or on the day is great. Sometimes you can get quite rude receptionists and this isn't necessarily just when booking appts. This has improved recently
good
June 24, 2016
When phoning for appointments you can just be told there are none but this response has improved over the last 3 months .In the past all I've been told is to phone 111 & be advised by them. It would be good to have the children's toys and books back. When the doctors are treating my daughter they do talk to her and not to me, which is good.
good
June 24, 2016
It seems near enough impossible to see my own doctor. Seeing them means they know your history and it makes the whole situation more comfortable. Appointments do run late; it can get very frustrating when it increases to up to 3/4 hour. the availability of blood clinics would benefit fro afternoon sessions as well
good
June 24, 2016
Generally it's a good surgery. It would be great to have a few kids toys/books back to help entertain them while waiting
good
June 24, 2016
Staff are friendly and kind and try to do their best for you. So having more late or early appts would help esp. for people doing shift work. Waiting times are normally quite good. Treatment explanation is very non-judgemental. They do their best
good
June 24, 2016
I was on the phone for 15 mins this morning trying to get through. It's not with my own doctor but I did get an appt. Waiting times can be quite long
good
June 24, 2016
Called 111 this morning and they sent out an ambulance. Once there they said that rather going to hospital it would be better to see my GP first thing. When I tried to get an ppt. we had to fight to be seen early as they offered a l ate afternoon apt. initially
excellent
June 24, 2016
Waiting times can be up to 45 mins long. If there are long waits they will keep you informed on the board
good
June 24, 2016
Getting appts is not a problem; phoning through can be difficult first thing but I've never had a problem getting a appt. when I need one. I have waited 1/2 hour for my appt. Sometimes they will say when a doctor is running late but this isn't always for all doctors.
