Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
A friendly, welcoming surgery
October 20, 2016
A friendly, welcoming surgery. To see a specific doctor takes about 2 weeks but this is ok. Generally a good surgery
I am looked after.
October 17, 2016
I get on well with the staff and when I come I am looked after by the staff. Sometimes there is a slight delay but normally not more than 10 minutes. You tend to get the information you ask for. It all meets my needs and nothing needs to change
It's sometimes difficult to get the double appointments.
October 17, 2016
Some waiting times but not excessive. It's sometimes difficult to get the double appointments. I'm really happy with the care and support provided by all staff. They have been very supportive and understanding. I've had a few issues with my prescription but hope to get it sorted today
Friendly approachable staff
October 17, 2016
Friendly approachable staff. Sometimes a little bit of a wait but nothing too bad.
If you ask a question you always get a good and full answer. It's not always possible to see your own doctor all the time which I'd prefer. The nurses have been great
If you ask a question you always get a good and full answer. It's not always possible to see your own doctor all the time which I'd prefer. The nurses have been great
I haven't had any problems
October 17, 2016
I haven't had any problems seeing a doctor and they have been very good.
Good care and support provided and if I don't get enough information I'll ask
Good care and support provided and if I don't get enough information I'll ask
I would like to be able to book appointments in advance.
October 17, 2016
Reception staff can be very rude and unhelpful and want to know a lot of detail before giving out appointments. Having advanced appointments available would be much better. I tried to book a blood test but was told that they had none available and I'd have to call the next day. I wasn't offered/advised of Ipswich Hospital but went as I already knew about it.
Drs are good
October 17, 2016
Although I have a new doctor I haven't actually seen them yet. The doctors I've seen though have been good. I book my blood test appointments early to make sure I can get them on time
No appointments were available
October 17, 2016
Sometimes when you call staff can be a little abrupt and they can ask unnecessary questions. I'm happy with the emergency care practitoner and have seen him before. I needed to see a GP but no appointments were available so I have had to wait overnight
I really like the surgery.
October 17, 2016
I really like the surgery. I only called an hour ago and was given an appointment very quickly. The receptionists have been very good; if you explain what the issue is they do all they can to sort the problem for you
Like being able to talk to a Dr on the phone
October 17, 2016
Being able to get a doctor to call you is good as it's not necessary to have appointments al the time. Generally the service works well. I don't visit often, but when I do it's all good.
