Combs Ford Surgery
Feedback Rating
Based on 641 reviews
Reviews (641)
Lack of doctors
October 17, 2016
The lack of doctors has impacted on the care I've received. Each doctor has had a different approach, so to get to the bottom of the problem has taken 9 months.
I got an appointment today
October 17, 2016
Generally the surgery has met my needs. I've not used the surgery much but got an appointment today
The service works well the Dr's are all nice
October 17, 2016
A family practice. They try to get you to see the same doctor if possible but they are all nice. The service works well and meets my needs.
Care provided has been very good.
October 17, 2016
The care provided has been very good and the doctors have been great. The only problem which is annoying is when trying to book a specific diabetic appointment. I've tried to book but been told that I have to wait until my letter arrives; but when the letter arrives it says please book or if you have already done so ..... So why can't I book before the letter arrives when I know I need the appointment?
Can be a bit of a wait
October 17, 2016
Delays could be put on the board to advise patients so they know what is happening. It can be a bit of a wait to see a specific doctor. Seeing the same doctor at least means that they know your history. No particular difficulties
waiting times can vary
October 17, 2016
Waiting times can vary a bit and are just dependent on the day. I can get appointments when needed and don't feel anything needs to change
Staff are always lovely
October 17, 2016
When trying to book a blood test you're not told how quickly you need it done so when you're asked by reception the only answer is "I don't know"
The staff are always lovely when dealing with them. The confusion caused by not getting enough information from a doctor make things more stressful than it needs to be
The staff are always lovely when dealing with them. The confusion caused by not getting enough information from a doctor make things more stressful than it needs to be
I don't like the triage system
October 17, 2016
Reception act as a barrier to getting an appointment. By having to see a nurse first it can mean it takes longer to get seen and treated. Mixed treatment explanation. I like the patient calling system which lets you know when it's your turn
Very good - Very amenable
October 13, 2016
Very amenable, they treat me very much as an individual. I get to see the doctor I want when I want and they are very obliging and will do a phone consultation when appropriate. The nurses I've had have been very good and so everything needed.
The dispensary has also been very good and they've always made sure I get my medication .
The dispensary has also been very good and they've always made sure I get my medication .
excellent
October 10, 2016
A good surgery with helpful and caring staff
