Constable Country Medical Practice - East Bergholt Surgery
Feedback Rating
Based on 411 reviews
Reviews (411)
Attitude has not been great
April 13, 2016
I've decided not to see one of the doctors due to the attitude when seen by them. They have been dismissive and deliberately argumentative or challenging.
Had to queue but did get an appointment
March 16, 2016
Had to queue outside at 7.50 am to get an appointment. Couldn't get an appointment yesterday with doctor who had asked me to see him again in a weeks time. I'm now waiting for my prescription at Capel but went to East Bergholt for my appointment.
'District Nurses have been helpful
November 26, 2015
'District Nurses have been helpful - looked after extremely well
Staff have been exceptional
November 26, 2015
The staff have been exceptional as they've helped get appointments arranged when needed urgently and for specific reasons. there can sometimes be waits for your appointment but if this is due to emergencies or other patients needing more time this is understandable.
Generally regular injections are good
November 26, 2015
Generally when my husband has injections we have been really pleased with the way the treatments have been carried out. But when treated 3 months ago the experience was not good and he was in pain for the rest of the day.
People not attending should be charged
November 26, 2015
Charge people for missed appointments, the dentist does so why can't you.
I am fed up with trying to get an appointment maybe once or twice a year, to then sit and see on the screen that 37 (this was last time) people hadn't bothered to turn up, in the last week!!
I am fed up with trying to get an appointment maybe once or twice a year, to then sit and see on the screen that 37 (this was last time) people hadn't bothered to turn up, in the last week!!
GP wasted time in appointment
November 26, 2015
Attending a consultation with a family member the doctor spent a considerable amount of time typing the referral letter. We were then told our "time" was up as there were patients waiting! Surely the letter could have been typed by a secretary after the consultation.
Appointment system working better
November 26, 2015
Moved recently to the area. Practice as good as last GP surgery. More continuity of care in last practice though appointment system is working better.
Improvement in how the practice operates
November 26, 2015
There has been an improvement in how the practice operates. About a year ago getting results was difficult. I did attend an appointment to have bloods taken, normally I have 3 lots of blood taken but the nurse only took one which I queried. A week later I had to go back for more blood to be taken.
Lately it has been quite good
November 26, 2015
In the past getting an appointment was problematic, but lately it has been quite good and it is easier to get an appointment at a suitable time.
