Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

Very efficient, lovely volunteers

March 7, 2021
(Grove Surgery)

All done inside 10 minutes including queuing. My thanks to all involved.
Anonymous

It made me feel safe, welcomed and calm.

March 7, 2021
(West Suffolk Hospital)

It was very well organised, people working their made me feel relaxed and were very friendly. It was all done very quickly.
Beccy Hopfensperger

Excellent and speedy

March 7, 2021
(Market cross at Jubilee Centre)

Big queue on arrival but moved quickly.
Anonymous

Fast, efficient, friendly, knowledgeable and

March 7, 2021
Well run vaccine centre. Everything spot on, speed and efficiency. Helpful staff, friendly and every step of the way was explained.
Sammi Parker

Excellent

March 7, 2021
(Gainsburgh Sports Centre)

Quick, efficient, friendly, professional. No after effects.
Anonymous

Professional reassuring and friendly staff

March 7, 2021
(Aqua pharmacy, Ipswich)

Vaccine easy to book. Pharmacy easy access and parking. No queue, appointment given.
Anonymous

Quick and easy

March 7, 2021
(The Mix)

Very well organised, friendly staff. Didn't feel the jab and had no side effects.
Christine Winter

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

Had my vaccine at jph at gorleston

March 7, 2021
Very well organised. Staff were lovely due for my second vaccine in April.
Anonymous

Some booking probs and quite busy in centre

March 7, 2021
(Epicentre Haverhill)

The booking took multiple attempts as everytime I got a bit further it would knock me out and I’d have to start again. The centre in Haverhill I thought was a bit crammed with cubicles facing each other where one would sit for 20 mins. Think the room should be bigger and more spread out and cubicles not facing each other.
Carla Moore

Reply from Your COVID-19 vaccination feedback

Hi Carla, Thanks for leaving feedback for your vaccination appointment. We do understand that some patients have had booking issues and this is something that we are constantly monitoring and attempting to improve.

I am sorry that you felt that the centre was crammed. The cubicles can make it feel very enclosed but please be reassured that the cubicles have been placed to ensure that social distancing is maintained.

Thanks for having your vaccine and for leaving feedback for our team.


Provider responded

Efficient, friendly effective

March 7, 2021
From the moment you enter Trinty Park to the moment you leave this experience exemplifies everything that is good about the NHS. Friendly people, lots of information, spotlessly clean, organised, efficient. All you could hear around the room, like a wave a gratitude were the words "Thank you" uttered over and over again. A very humbling experience, 8 billion people and I am lucky enough to live with the NHS taking care if me. THANK YOU.
Louise Cooke

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

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