Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

Fast, effecient, safe. Very grateful.

March 9, 2021
(Hadleigh Health Centre)

Our Health Centre is first rate. Lots of volunteers keeping the public safe and giving directions. Lovely staff.
Sue Keeble

Very efficient

March 9, 2021
(Woodbridge community centre)

The website booking was frustrating it took a lot of attempts to book. Once booked everything went well, booking in and getting the vaccination was quick.
Anne

Reply from Your COVID-19 vaccination feedback

Hi Anne, Thanks for leaving feedback for your vaccination appointment. We do understand that some patients have had booking issues and this is something that we are constantly monitoring and attempting to improve. I'm glad that when you did attend your appointment went well.

Thanks for having your vaccine and for leaving feedback for our team.


Provider responded

Efficient, painless and worth it!

March 9, 2021
(Stanton Surgery)

The venue was run like clockwork, every body new what they had to do to make things run as smooth as possible. We were all greeted with a smile and informed what was going to happen and relevant questions asked. In and out as quick as you like, but had to sit and wait 15 mins if you were driving. Well done to all from Stanton Surgery, thank you.
Joyce Goidwin

Invitation received, appt in walking distance

March 9, 2021
(Victoria Road Surgery)

Staff and volunteers worked well together. Friendly, helpful and efficient. The 20+ queue that built up after we arrived was gone by the time we left. I so wish that NHS had been allowed to look after our public health from the start instead of Serco and the other shysters.
Anonymous

Excellently run and organised

March 8, 2021
(Trinity Park, Ipswich)

Shown where to park, limited waiting and welll organised.
Anonymous

Reply from Your COVID-19 vaccination feedback

Glad to hear your appointment was quick and easy.

Thanks for having your vaccine and for leaving us feedback.


Provider responded

Really good

March 8, 2021
(Gainsborough Sports Club)

I had an appointment 2 days after my husband but asked at The Gainsborough Sports Club if I could have mine as well as it made sense, they said yes which was really helpful.
Lynne Catling

Top class

March 8, 2021
(Ipswich hospital)

Well organised, a very pleasant experience.
Anonymous

Extremely well organised

March 8, 2021
(Woodbridge Community Hall)

Great online booking process . Really impressed with the whole procedure on the day staff and volunteers were so friendly and informative . Barely any waiting outside before I was called in .
Anonymous

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

Very well organised. Safe and efficient.

March 8, 2021
(Gainsborough Sports &Community Centre)

Excellent communication and help.
Colin Archer

Fast, effective, efficient and knowledgeable

March 8, 2021
I received the vaccine at the Woodbridge Community Centre. The booking system was good and easy to follow. I had the Astra Zenica vaccine, I did feel very sluggish with joint pain the next day but that had disappeared after 48 hours.
Michael Urey

Reply from Your COVID-19 vaccination feedback

Hi Michael, Thank you for your feedback. I'm glad that you found it easy to book.

Joint pain can be a common side effect of the vaccine and I'm pleased to hear that this passed quickly.

If you would like to report your side effects you can do so by using the Yellow Card Scheme which can be found here https://coronavirus-yellowcard.mhra.gov.uk/

Thanks for having your vaccine.


Provider responded

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