Your COVID-19 vaccination feedback

Please share your experiences relating to the COVID-19 vaccination rollout in Suffolk. We'll make your feedback known to the leaders of your local health and social care system. Please include a note about your location (such as where you received the vaccination or where you are based) in the comment if you can.

Reviews (807)

No waiting. Friendly staff.

March 15, 2021
Was shown where to go from the street. Not busy when I arrived so went almost straight in to the cubicle. Clear instruction and information. Exit route was a bit busy though. Unable to socially distance on the way out.
Neil Hodson

Reply from Your COVID-19 vaccination feedback

Thank you for taking the time to leave feedback for our vaccination site. Our staff are working very hard to ensure that this is a smooth process and it is good to hear that your appointment went so well. I will pass your comments back to the team.

Thank you for having your vaccination.


Provider responded

Fast, friendly and very efficient.

March 14, 2021
The whole thing was easy to arrange and I was in and out of the vaccination centre in less than 10 minutes. Very efficient.
Ben Clarke

Very good

March 14, 2021
Local so easy to get to. Very professional and well organised, seen to quickly and all explained thoroughky
Anonymous

Exemplary

March 14, 2021
Relating to my 1st Covid vaccination jab. From the moment entering the car park to leaving same was a smooth, professional, efficient, quick and friendly process
Gareth Price

Brilliant swift and friendly

March 14, 2021
Very well organised from producing my identification card in the car park to receiving my jab. I saw ten members of staff at different waiting checkpoints. The health check nurse Paula was very friendly and made the five minutes I was with her very personal using my name. For someone that doesn't like injections the whole team completely put me at ease. The whole process took around ten minutes, very swift, easily directed and even a lovely vaccinator. I work in the NHS and it was lovely to see every staff member had a name tag or "Hello my name is..." Written on their whiteboard. So much nicer than queueing up for mass vaccinations at school!
Sally Williams

Very professional with clear instructions

March 14, 2021
So impressed with how bridge road surgery staff ensured everyone understood what to do. Very polite.
Anonymous

Very professional with clear instructions

March 14, 2021
So impressed with how bridge road surgery staff ensured everyone understood what to do. Very polite.
Anonymous

Excellent

March 14, 2021
Very smooth, checked into the reception, sat down for not even 2 minutes before I was called in, my appointment was at 12pm, they talked extensively about the COVID vaccine before they administered it, then I was directed to a very clean waiting area, where the chairs are sanitized before you sit down, and I had to wait 15 minutes before I could go, in that time they asked if I felt ok. So overall it was a positive experience.
Anonymous

Long wait

March 13, 2021
I had my vaccine today at swan surgery in bury st Edmunds. I found it easy to book a time slot online but when I arrived it seemed we’d all booked the same time so I spent an hour standing in the rain queuing. I have mobility issues and am really suffering as a result of having to stand so long. When I left the queue was even longer so I dread to think how long others had to wait for.
Anonymous

Amazingly organised.

March 13, 2021
Nurses were well organised, orderly and happy. Such a shame they don't get a bigger payrise. The work they are doing is front line.
Sam Clanford

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