Deben Road Surgery
Feedback Rating
Based on 164 reviews
Reviews (164)
Sometimes, staff can be a little abrupt
September 8, 2017
Sometimes, some of the staff can come across as being a little bit abrupt.
Could be more understanding
September 8, 2017
Having been referred to a service outside the surgery and then not having made any progress with this treatment, I then returned to my doctor and didn't find them to be understanding.
Appointments sometimes feel too short
September 8, 2017
I would like more time in appointments, for the Doctors and Nurses to have time to listen to me, and for me to know they are seeing me as an individual. Some are very good and others seem to be watching the clock.
Very compassionate & supportive clinical staff
September 8, 2017
Regular visitor to the Surgery, clinical staff are very compassionate and very supportive.
Good
August 31, 2017
Find it easy to get an appointment. Running late today by over half an hour.
excellent
August 31, 2017
Overall a very good surgery. Appointments can run behind but in the main OK.
excellent
August 31, 2017
Overall very good. Staff can vary. In the main my appointments have run to time
Excellent
August 31, 2017
Always been really good. Can usually get appointment a week in advance
Excellent
August 31, 2017
Overall really good. However on one occasion when I was told to see my own GP on a Friday I was told to call on the Monday. When I did that they said my GP was only taking emergency appointments so I had to see a nurse practitioner
good
August 31, 2017
Once you see GP/nurse all is good. Things just tend to be behind even at the beginning of the day
