Debenham Group Practice - Debenham
Feedback Rating
Based on 389 reviews
Reviews (389)
Don't answer phone when website states they're open
May 19, 2017
They do not pick up phone even when it's supposed to be open- poor service when so few local branches
Excellent. Easy to get appointments
May 4, 2017
It's great that you can get appointments when needed and that the GP will always call you to discuss issues rather than requiring you to visit the surgery
Fair but lack of staff caused appointments to be cancelled
May 4, 2017
No diabetic nurse at the surgery and 2 appointments have been cancelled. There's been a delay in having a further check after an annual review highlighting something was wrong.
Excellent
May 4, 2017
Understand if there are delays for appointments; generally a good surgery with very thorough explanations given
Good. Helpful staff
May 4, 2017
Important to remain local and keep continuity of care.
Helpful staff. Having a good relationship with my GP is key for good care support
Helpful staff. Having a good relationship with my GP is key for good care support
Excellent and friendly
May 4, 2017
Very friendly and accommodating. GP's and nurses are very good. Don't feel that you're being a nuisance or rushed through. A friendly family atmosphere where you have time to explain concerns to he doctor
Excellent all round
March 30, 2017
A very good surgery. They organise good support and care. I've had many different professionals visit me and I feel well supported. Surgery is one of the best. MY GP is lovely
Excellent
March 30, 2017
Can't complain. The doctors are great and you see them in the community which makes the surgery part of the community.
Excellent. Helpful staff
March 30, 2017
I'm very happy with the surgery. The only problem is the long walk to the surgery. Receptionists are very helpful when trying to book an appointment
Friendly, helpful staff.
March 30, 2017
All friendly and helpful. Can normally see a doctor, not necessarily your own doctor, when needed. Getting to see a specific doctor would be better.