Debenham Group Practice - Debenham
Feedback Rating
Based on 389 reviews
Reviews (389)
Difficult to get to see doctor
January 3, 2018
Very difficult to see a doctor but also getting blood tests and dressings. I don't drive but have had to go to the hospital for an INR blood test. they managed to squeeze me in for a blood test today which was very good. It would be good to have emergency INR appointments available. The nurses are very practical and give good support.
Staff are good
January 3, 2018
The staff are good, they're nice and pleasant. Quite flexible with appointments and not too perturbed by the new questions receptionists asked, I can understand why they are asking. Prescriptions are filled accurately and I got my appointment for my blood test.
Quite long waits to see a doctor
January 3, 2018
Feel there are quite long waits to see a doctor but you do get to see a nurse which on my last visit worked very well.
Try to see the same doctor
January 3, 2018
For ongoing issues I try to see the same doctor but for urgent issues I'd see anyone. The care navigation worked well on my latest booking but the future development of Debenham will cause problems.
Seeing a specific gp takes time.
December 12, 2017
When you ring up to see a specific GP it can take a couple of weeks to see them.
Excellent
October 3, 2017
Never had a problem with the surgery. The doctors are pushed for time but they have time for you as a patient and focus on you and not the computer screen. For a family member they were very supportive. From my experience it all runs smoothly
Excellent
October 3, 2017
Works very well, adapted to getting busier. The doctors are very good and friendly. Impressed with how I've been looked after
Doctors are friendly.
August 10, 2017
Doctors are very friendly. The building is small, especially the waiting area. Waiting to see a specific doctor can be a little long.
Like that we're not quizzed as to why we need an appointment. Reception staff polite.
August 10, 2017
Phoned up yesterday for an appointment today and got one. I was not quizzed about why the appointment was needed which was great. Reception staff were polite and helpful .
Can get appointments
August 10, 2017
I like that we can make appointments when needed and use online booking which is good. It would be good if doctors specialties/interests could be listed online.
