Debenham Group Practice - Debenham
Feedback Rating
Based on 389 reviews
Reviews (389)
Happy with the surgery
June 4, 2018
Can generally see someone when you need an appointment. Staff are friendly and helpful but at time a bit more information would be better. I like that you can do your own blood pressure checks in the waiting area. The sign in computer isn't working still.
Staff attitudes are very good
May 4, 2018
Can get appointments when you need with a GP but you can see your own GP if you prefer. Staff attitudes are very good. I do like that its a small community surgery. The decoration could be improved, if you were a new patient it would be a bit confusing where reception is.
Small and friendly
May 4, 2018
Its a community surgery, small and friendly.
Liked the registration checks completed
May 4, 2018
When we first registered additional checks were done for my son which I really liked. I like having the other surgery to go to as it gives you flexibility around appointments, which are easy enough to get.
Staff are lovely
May 4, 2018
Brilliant. Can get an appointment when you need one. The staff are lovely and always try to help. You can always go to the other surgery site too. Its a good practice.
Supports you well
May 4, 2018
Its quite easy to get appointments. Generally a good surgery that supports you well when you need them.
Friendly staff
May 4, 2018
Friendly staff, normally get an appointment when you need one and they are normally very good with the children. There can be quite long delays in the surgery waiting for your appointment. Its frustrating that if you phone in the afternoon you can't book an appointment for the next day, you have to call back in the morning.
Not always great explanations
May 4, 2018
It's an Ok surgery but things are not always explained as well as they should be, I've not been kept informed of what is happening. I have to attend 6 monthly diabetic checks but all my tests are normal.
Great service, well informed on it too
April 9, 2018
Perfect, the service is really good. It's very personal, you do have to wait for appointments but if its urgent they will get you in. They do book appointments online but do most booking on the phone. Understanding of the new system and reasons for change.
Always well informed, would like continuity
April 9, 2018
Got a quick appointment with the nurse this morning. Like to see the same doctor if possible. Good message on the phone which explained things well. Doctors are assuring when talking to them.
