Debenham Group Practice - Debenham
Feedback Rating
Based on 389 reviews
Reviews (389)
I feel insecure and uncared for
July 19, 2018
At 6 months review they diagnosed HBP so tablet strength was increased considerably. This produced a 'Zombie' like reaction. I was told to stop (taking the tablets) over the 'phone but this didn't help so I went to the emergency doctor at Occold. They were shocked at the strength and said that the tablets should never have been prescribed. So all the tablets were taken away and I was told to get another appointment with my own doctor. However, that has proved impossible so I have self prescribed myself the original dose. I have had to ring 111 twice now as the lethargy has continued. I feel insecure and uncared for.
Complaint
July 16, 2018
My granddaughter had an appointment with Dr xxx about her weight she tries so hard and then to be told by Dr xxx that because of her genetics there is nothing he can do saying this to a young lady is not good ethics I know my family are on the large size but there is no reason to give up on her
difficulty getting a test done
June 22, 2018
I was told by my GP to arrange a 24 hour ECG with reception which I did and was told I was 12th in line to receive the equipment. A few weeks later when visiting the surgery I checked where I was and was told I wasn't on the list, I was then added again and was again 12th and told I wouldn't receive the equipment until May. I've had all the other tests and I'm just waiting to have this one now. If there is such a wait for the equipment may be another one could be purchased.
Friendly surgery
June 22, 2018
Local friendly surgery, try to be helpful, I'm happy to travel to other surgery locations if needed. At times you have to wait a couple of weeks to see a specific doctor but if you really need an appointment you will be seen. We see different doctors depending on their speciality and staff are very helpful trying to sort things out for us.
A very good surgery
June 22, 2018
A very good surgery. appointments are fairly easy to get. For routine issues there may be a bit of a wait but that's okay. They'v even offered GP+ appointmets as a alternative.
May have to wait for a specific doctor
June 22, 2018
The surgery does what you need. You can get appointments when you need them but you may have to wait a while to see a specific doctor or travel to one of the other surgeries.
A good surgery
June 22, 2018
Its a good surgery, getting appointments can mean a bit of a wait for non urgent appointments which isn't a problem. It's good to have the option of going to one of the other surgery sites.
Lovely helpful staff
June 6, 2018
I can't fault our surgery, always get an appointment, fantastic doctors.
No complaint whatsoever
June 4, 2018
Always able to get an appointment with a doctor when needed. Never have any problems, good staff too.
Completely pleased with the surgery
June 4, 2018
Whenever I do come to the surgery, it all works well for me, Its neat and tidy. Very satisfied with the service. Staff are friendly and attentive, I have confidence in their ability.
