Glemsford Surgery, Sudbury
Feedback Rating
Based on 157 reviews
Reviews (157)
All very good
December 20, 2018
I can get appointments when I need them and its all been very good. I have had one occasion when a member of staff didn't really look in to something prior to an appointment but it all worked out in the end.
Difficult to get an urgent appointment
August 31, 2018
Its been difficult to get an urgent appointment, when we did get an appointment there was little examination carried out and we then had to return a couple of days later for another appointment. It felt that we were being fobbed off and our concerns dismissed. One of the doctors has been amazing, very reassuring and friendly. The nurse has been lovely too, very good with my son.
Become more difficult to get appointments
August 31, 2018
It has become more difficult to get appointments with a doctor and you are now encouraged to see a nurse practitioner which has been appropriate in most situations although I did have an experience that wasn't so good. The receptionists are fantastic, friendly, efficient, always smiling and helpful.
Well run surgery
August 31, 2018
The surgery is well run and organised and the staff are all very good and friendly.
Doctor listen
August 31, 2018
I've found the GPs all very good, they really listen to you and don't question why you are there.I like having the pharmacy on site and that you can have everything done here from blood tests to seeing a nurse. It would be nice if the staff at the pharmacy would check a little more often to see if a patient is waiting to be helped.
Reception helpful
August 31, 2018
I tend to book appointments by calling the surgery, I can get appointments as and when I need them and I mainly get to see the same GP. I spoke to reception staff today and they advised that I should see a GP rather than a nurse. The pharmacy is helpful and flexible getting you what you need.
Doctors care good
August 31, 2018
You get a friendly welcome and the care from doctors is good. It is a little more difficult to get a quick appointment but this has been the case over the last year or so.
Impressed by staff support
August 31, 2018
To see some doctors means that there is more of a wait than others but the doctor I've been seeing has been so helpful. I have had some issues with the online prescription ordering and wasn't overly impressed with the help and support provided by staff at the time.
Good care from doctors
August 31, 2018
Friendly and really good doctors who provide very good care. Carry on as you are and please don't leave.
Friendly doctors
August 31, 2018
You can always get an appointment at the surgery and the doctors are very friendly. The car park is very busy so it can be difficult to park and if you're unwell sometimes you don't want to walk further. It can feel like you're being asked for a lot of information about why the appointment is needed.
