Glemsford Surgery, Sudbury
Feedback Rating
Based on 157 reviews
Reviews (157)
Pharmacy and receptionists are good
February 22, 2018
Pharmacy and receptionists are good. You can get appointments when needed and get through quite quickly. The advice given by the pharmacy is good too. The locums seen recently were nice and well informed on my history. Good to have continuity with locums too.
Very friendly and helpful staff
February 22, 2018
Very friendly and helpful staff. Very rarely have to wait for an appointment and it's great to have the pharmacy on site. Everything works well and as far as I am concerned nothing needs changing
Lovely staff and easy to get appointment
February 22, 2018
Staff are lovely, if you need it you can get an appointment. The system works well. I mainly see the doctors and have never been unable to get one. For elderly people it might be nice to have chairs nearer to the door, so they don't have to walk so far.
Staff are friendly and have time for you
February 22, 2018
Staff have time for you and getting appointment is easy with staff being very friendly. Not a problem at all with the service provided.
Doing well, nothing to change
February 22, 2018
Made an appointment this morning, mid-way through the morning, and was given an appointment virtually straight away. Normally phone but couldn't get through, so I was surprised when we got an appointment. I really don't think there is anything that needs to change, they are doing well.
Friendly staff
February 22, 2018
Friendly, accommodating and approachable staff. Happy with the locums seen. called this morning.
Accommodating - always try and fit you in
February 22, 2018
They will always try to get you in. They've been very accommodating recently getting appointments when I've needed them.
Good and straightforward service.
November 20, 2017
No problems getting appointments. Staff have been good too: care provided is good and it works well for me.
A fantastic team...
May 18, 2017
Reception always do their best to help and are always friendly, and have gone above and beyond.
All three GPs go above and beyond to listen, help and support. Needless to say, all are fantastic with children too.
The nurses are extremely lovely and really do have the time for you.
Pharmacy and just brilliant and are very helpful.
All three GPs go above and beyond to listen, help and support. Needless to say, all are fantastic with children too.
The nurses are extremely lovely and really do have the time for you.
Pharmacy and just brilliant and are very helpful.
Good, no problems getting appointments and staff polite
May 4, 2017
No problems getting appointments. There seems to have been a change in how appointments are released which works well. Reception staff have been polite too.