Grove Medical Centre
Feedback Rating
Based on 313 reviews
Reviews (313)
Good surgery
November 8, 2018
I do not come to the surgery very often. Most of the time I find I see the Nurse practitioner which has always proven to be appropriate. On one occasion when I needed a referral for an X-ray she told the GP it was urgent and so I did get the referral very quickly. Seen and sorted now. Have had a couple of occasions where reception have been a bit rude to me.
No problems
November 8, 2018
I find the surgery very good. It is welcoming and clean. I have been here for two years and had no problems with it.
Very Understanding
September 21, 2018
They have been really good-whenever I have needed them they have been very understanding and helpful
Efficient & caring
June 7, 2018
I find The Grove GP practice to be efficient and caring. No problems whatever.
Accurate explanation and well looked after
June 7, 2018
This surgery always directs me to the right professional for my needs, i.e. GP or practice nurse or blood testing and overseeing my diabetes and hypertension problems.
Phone booking works very well
June 7, 2018
A phone booking service that works very well.
Efficient & caring
April 12, 2018
I find the Grove GP practice to be efficient and caring. No problem whatever.
Phone booking service works very well
March 9, 2018
A phone booking service that works very well.
Always direct me to the right professional
March 9, 2018
This surgery always direct me to the right professional for my needs i.e. GP or practice nurse or blood testing and overseeing my diabetes and hypertension problems.
Communicated the wrong information
February 1, 2018
It is very difficult to get an on the day appointment. I was also upset to be told that the diabetic nurse I had been seeing regularly would not be working here at my next appointment, so an appointment was made with a different nurse. However, this was untrue. I turned up for my appointment and the nurse told me that the other nurse was still there, and had had no plans to go anywhere else. Unsure why I was misinformed. It is nice to have a rapport and for someone to know your history, which is why I would always prefer to see the same nurse.
