Hardwicke House Practice Group - Hardwicke Surgery
Feedback Rating
Based on 258 reviews
Reviews (258)
Difficulty with booking appointments
September 12, 2016
The online system doesn't allow you to see as many appointments as you expect. There can be up to 10 days wait for an appointment to see someone for non-urgent issues.
You have to wait to get an appointment
September 8, 2016
Disappointed they won't let L & D nurse in practice. Also waiting times to get an appointment
The surgery is good
September 1, 2016
The surgery is good and the doctors are great and very approachable
Continuity is a problem
August 22, 2016
Continuity of care is a big problem. I've had about 10 GPs over the years but this means that when I ask for medication reviews the locums always say you need to see your named GP but because they change so much this is very difficult. Because no one doctor is looking at my medication it's meant I've had a lot of contraindications that have caused complications with my health.
good surgery
August 17, 2016
The surgery is good, the doctors are great and very approachable
Getting appointments isn't easy
August 15, 2016
To get an appointment is not easy. I called on Monday to see a specific doctor but was told none were available
Difficult to get to see doctor
August 12, 2016
The appointment system at the surgery is not good. I tried to get an appointment with my husbands GP for 4 weeks time at the GPs request but when I tried to book the receptionist said I couldn't book that far ahead and would need to call in 2 weeks. When I called again I was told no appointments were available. My husband desperately needed to see his doctor as his medication had run out. They did arrange for us to see a different doctor who sorted part of the issue out but he still needed to see his own doctor. I tried again to get an appointment but was told I couldn't book yet for that particular doctor and needed to call back so i explained the issue and arranged for my husband to be seen the next day as an emergency.
waits can be quite long
August 12, 2016
The wait for our last appointment was quite long which can be difficult for my wife who has dementia. To see the same doctor we do have to visit the Clare surgery on occasions .
Good for house visits
August 12, 2016
Generally I have house calls and the doctors do all they can for me.
Generally happy with the service
August 11, 2016
Have to phone on the day to get an appointment which isn't always ideal but I'm generally happy with the service.
