Hardwicke House Practice Group - Hardwicke Surgery
Feedback Rating
Based on 258 reviews
Reviews (258)
Given excellent treatment
July 15, 2016
I rang for an appointment and they were all full. I explained my symptoms and they said come and wait. I was seen after 45 minutes wait and given excellent treatment.
good
July 12, 2016
There are no advance appts available which can be inconvenient when trying to plan. Especially for routine appts. it would be great. Never go in on time - at least 20 -30 minutes delay. Treatment explanation is a little lacking at times
fair
July 12, 2016
Getting an appointment normally takes 3 - 4 days. I don't then like being asked to call back on the day for ongoing issues. They have been quite good for emergency appts, very accommodating fitting me in
double appointments
July 4, 2016
Not being able to get an appointment to see the same doctor for a single problem unless you could travel to Clare or Bures was a problem but double appointments are now available with is VERY GOOD!
Not able to see the same doctor
July 4, 2016
This is a pretty good practice the only difficulty is that it isn't possible to see the same doctor twice.
telephone answering very slow
July 4, 2016
The telephone answering is very slow. The receptionists do not always acknowledge you when you are waiting. Not told when things are running late.
Doctor is very good with dementia issues
July 4, 2016
There are 4-4 doctors at the Cornard surgery on a rota basis. We have one doctor who is very good with dementia issues. We can see her at either surgery
Efficient service
June 10, 2016
Its a good efficient service.
Reception staff helpful
June 10, 2016
Reception staff are helpful and the medical secretaries are great at helping to get things sorted. Because we have a car we can also get to the other surgery site.
Surgery is great
June 10, 2016
The surgery is great I've been there for many years and have never had any issues.