Hardwicke House Practice Group - Hardwicke Surgery
Feedback Rating
Based on 258 reviews
Reviews (258)
Everything is generally OK.
February 21, 2017
Happy with the doctors. No problems getting appointments. Everything is generally ok when I need to use them.
Always do their best to help.
February 3, 2017
The staff always do their best to help you. If you are ill and can't see your own doctor you will always be given an appointment with another doctor. Not being able to do prescriptions over the phone anymore is difficult. I have had good support for my mental health from this surgery
They make sure I understand everything
February 3, 2017
I see the same doctor and go to appointments with my support worker. The doctors talk to me and my support worker to make sure I understand everything
Staff are friendly
February 3, 2017
Staff are friendly and I don't have problems getting appointments. I don't like only being able to do on the day appointments only. It's frustrating and you don't always get an appointment when you need one. In an urgent situation they have made sure I got an appointment
Good explanations & lovely staff
November 17, 2016
Lovely staff, good at listening to me. Very thorough expanations are given
Excellent care, appointments hard to get
November 17, 2016
Getting appointments is a little bit difficult and I had to wait over a week to see any doctor and over two to see a specific doctor, but care is good and I like the surgery
3 week wait for an appointment
October 20, 2016
Have to wait 3 weeks for an appointment. GP printed out info for me
Excellent
September 22, 2016
Waits are not too excessive but to see a specific doctor can mean longer waits to get an appointment. At times you do need to ask the doctor to explain things more clearly
Go the extra mile
September 22, 2016
They care and go the extra mile
Continuity is a problem
September 12, 2016
Saw my doctor who said come back to see me, but then you can't get an appointment with them. Not having continuity for ongoing issues is then difficult as I don't have enough time to go over everything with them.
