Haven Health
Feedback Rating
Based on 144 reviews
Reviews (144)
Good coordination
September 13, 2018
Always had appointments when needed. They coordinate my blood test on site to link up with seeing the GP 10 days afterwards. Very good and convenient service
Computer system
September 13, 2018
I prefer the older computer system. There has been some issues with things and we have had support over the telephone. We cannot order prescriptions as far in advance as we used to. This can be annoying as you may not be free to do the order when it is specifically needed, and you can forget, which then causes delays in getting the medication.
Really excellent surgery
September 13, 2018
Many appointment options here. I have had advanced ones, 'on the day' ones and so it is good to have that choice. Some places do not offer that. It has also been good when I have had the GP call me back, when I was unsure about something
Overall very happy
September 13, 2018
I am very happy with this surgery. I can get an appointment when I need on quite easily. The staff are always polite and caring
Appointments available
August 23, 2018
Generally don't go very often, but when I do I can get appointments as and when the children need to be seen.
Staff all very competent friendly and efficie
April 20, 2018
I have always received good care from the whole team I feel they all talk to each other and the team are well led by experienced doctors
No information. Felt stranded
November 10, 2017
This surgery on all counts so far has been excellent. However, when we received the diagnosis of Vascular Dementia after a brain scan the specialist was not very helpful making a joke of making sure i 'never disagree with my partner'. We then saw our GP but no information was given. We found the Sue Ryder 'Dementia together' service ourselves. Being told that the GP should have given us that information was surprising. Since going there they have been very supportive and just what we need. thankfully we found them or we would have felt stranded.
Good
October 16, 2017
Haven health is a very caring and diabetes aware GP practice. Their recent change of IT system to align with partner practices has reduced the functionality available to me
Fair. Don't always see the same GP.
September 7, 2017
Nurses are more prompt than GPs. Don't always see my own GP even when booking in advance. It would be a month. So seeing someone different today but feel I will need to explain everything again as he won't be familiar with full condition and treatment
Poor. Surgery unclean hard to get appointment on the day
September 7, 2017
Surgery looks like it needs a deep clean. Once had a telephone appointment with a GP. who was unfamiliar with something new that was wrong. I was prescribed over the telephone for something I felt needed a face to face consultation. Getting an appointment on the day is difficult with own GP. However an advanced one does work
