Haven Health
Feedback Rating
Based on 144 reviews
Reviews (144)
Good but long waiting times
September 7, 2017
Not always running on time. I've waited 40 minutes today which at 10.0 I find unacceptable. I wish there were later clinics for workers. I did not know about GP+ appointments and would ask for one in the future
Good
September 7, 2017
I have had to go to the hospital after 3 pm for an appointment. The service was fine but it felt strange. It is something I didn't know about so found it an unusual thing. But now I know 'why' I will be better mentally prepared if I have to do that again
Good
September 7, 2017
This surgery has always met my needs. Nothing is ever perfect; that is impossible in this day and age. I only see a GP when I absolutely need to and wish others would do the same then perhaps there would be less stress
Good but near impossible to get 'on the day' appointments
September 7, 2017
On the day appointments are near on impossible to get. Advanced appointments stil don't run on time unless you are seeing a nurse.
Good but hard getting a 'phone appointment.
September 7, 2017
If I need an appointment I have taken to turning up at the door at 8 am instead of telephoning in as it is just too stressful trying to get through. Most of the staff are lovely but I do find this can vary.
Good. I like my GP but there is another who has a poor attitude
September 7, 2017
I really like my female GP but dislike the the attitude of another GP whose bedside manner is not great. I would not open up to him about much, which is not an ideal situation
Good but surgeries always run late
September 7, 2017
Running 50 minutes late today. It always runs late. Feel anxious already so this does not help
Good but waiting times are often long
September 7, 2017
I do not use the surgery very often, My appointments rarely run on time. I think they need to inform you how far behind they are so you can decide whether to stay or go,
Good but online registration was challenging
September 7, 2017
Recently having to register online was challenging to navigate as I am not very computer literate
Very good but sometimes a long wait for the GP
September 7, 2017
Overall very good. Waiting times can vary. I have waited up to 50 minutes
