Ixworth Surgery
Feedback Rating
Based on 122 reviews
Reviews (122)
Triage worked well
October 3, 2022
A good surgery and have a great relationship with my GP, they know me well. It can be difficult to get appointment, at times it has been a couple of weeks wait but then I do try to see the same GP if possible. They are very good at telephone consultations and the triage system has worked well and does prevent unnecessary visits to the surgery. We're lucky we've got such a good surgery, it's great. It's also quick to get prescriptions after appointments and I've spoken to the pharmacist about dleays getting some medications as I've nearly run out at times.
Wonderful surgery
October 3, 2022
Able to make appointments easily and they are good with call backs as they come back to you quickly and then deal with the issues well too. Staff are very good, lovely and accommodating, friendly and helpful. They do everything that they need to they are a great surgery.
A good surgery
October 3, 2022
A good surgery in ongoing difficult circumstances. You may have to wait a little while to get an appointment but you just need to be a little patient. The care is good.
Care very good
October 3, 2022
The care is very good but I haven't seen anyone for 3 years but have had chats on the phone and I'm confident if I needed to be seen after that I would be. I have felt that at different points a face to face appointment would've been better and I've not had my annual reviews or medication reviews recently but I do like being able to talk to the pharmacist about medication issues. One of my medications is still being prescribed even though the consultant has stopped it. More recently when I got ill over the weekend I decided to call 111 rather than wait until monday as there is the worry that you won't get talk to or be seen on the day by a GP.
Fantastic
October 3, 2022
Fantastic surgery, really easy to get an appointment and are taken seriously when I speak to a GP. I'm really happy with the care provided. Having online appointments would be a great addition.
Wonderful and can't fault
October 3, 2022
Phone up and get appointments very quickly and easily. I do try to see the one GP but I realise this is not always possible which is understandable. I have noticed that the phone can be ringing in reception but staff will be talking to each other about non work issues and you just think it would be nice if they just answered the phone.
Always really thorough
September 29, 2022
Anytime I go to the doctors whether its for me or my son they're always really thorough, listen to my concerns and take me seriously.
Excellent
September 24, 2022
Very well organised Covid clinic Straight in & all done in about 5 minutes
Excellent
September 23, 2022
Very well organised Covid vaccination clinic. Straight in & all done in about 5 minutes.
Was contacted by Ixworth to request a blood test
September 16, 2022
Was contacted by Ixworth requesting I have a blood test at Stanton . Was unaware Stanton had closed so not sure how this misunderstanding occurred.
