Ixworth Surgery
Feedback Rating
Based on 122 reviews
Reviews (122)
A surgery that is a pleasure to visit!!!
June 29, 2023
Everyone knows it, Doctor's receptionists don't have great gatekeepers. At Ixworth Surgery, the whole team goes against 'type' they are so lovely. You really feel they want to help you, do the best they can for you, and go above and beyond to sort out your concerns. Always met by a smile and not like you are an irritating distraction to their day. I praise the team at Ixworth Surgery for making it a positive atmosphere even if your own health symptoms might be leaving you feeling a bit negative!
Really good surgery
June 12, 2023
Friendly and approachable staff and I've been very happy with the doctors I've seen and have brilliant diabetic care and support from the nurse. If you do want to see someone specific for something non urgent you may have to wait 2-3 weeks but they are available.
Excellent
June 12, 2023
I've had no trouble getting appointments either telephone call backs or face to face appointments with a doctor. They do everything well and the staff are great, really can't fault.
Medication review
June 12, 2023
It's my first medication review since covid and I was sent the review form to complete. I've not had bloods taken for three years so I requested it be done but then had to go to the surgery to have my BP measured so I could put it on the form. Overall a good surgery just different ways of doing things since covid.
Disappointed
June 12, 2023
We've had to wait three days to get children seen. We called on Friday but nothing was available, called again Monday, got through at 9am saw a pharmacist but was given nothing more than over the counter medication to help with our childs breathing. Also seen a nurse and been given a wrong diagnosis and I don't like that care navigators are deciding who you get to see.
Highly recommend - we are very lucky
June 4, 2023
Appointments always available when needed. One GP is amazing, thorough, sympathetic and goes above and beyond. Reception staff are approachable and very helpful. We are very lucky to have a surgery like this
Felt understood
June 1, 2023
I visited surgery for the first time. Saw a Doctor. Menopause issue which has left me feeling extremely anxious. She listened and gave further steps
Doctor's appointment
May 19, 2023
Excellent professional lady.
Gave me reassurance and good advice in a professional caring manner.
Gave me reassurance and good advice in a professional caring manner.
GP no empathy
May 10, 2023
Severe sore throat following Covid infection, 10 days of feeling unwell, sinusitis, cough and chest infection. GP firing questions at me, not looking at recent notes from nurse, 111 and pharmacy. I stood and cried. I was prescribed Amoxicillin and now feeling much better, but didn't have a good GP experience, she was very sharp with the observations.
Very helpful staff, excellent care given
March 2, 2023
I felt I was taken seriously and follow up care has boosted my confidence in the support given
