Needham Market Country Practice
Feedback Rating
Based on 340 reviews
Reviews (340)
The surgery is good.
September 1, 2016
The surgery is good. I don't go very often but I'm very pleased with the service. Explanations given by the doctors are good but I will ask questions too.
I really like my GP
September 1, 2016
I really like my GP. They are great. Getting an appointment can be difficult at times.
Doctors supportive
September 1, 2016
The doctors are very good and supportive. It is much easier to get an appointment by queuing, For older patients it would be better if patients are checked regularly as they don't want to bother the doctors.
Continuity has been very important
September 1, 2016
MY GP is only on 2 days a week. If I want to see her I have to plan. She is excellent. There is a problem that referrals can't be made by other doctors. The locums have been great over the years. Continuity has been very important and I like seeing my own GP.
Getting through on the phone takes time
September 1, 2016
Getting through on the phone takes time and you are often told no appts are available. Once you are seen they are very good
No faults in the service
September 1, 2016
No faults in the service. Getting through on the phone is difficult and it is easier to queue but overall the care given is good.
Helpful and attentive
September 1, 2016
I get to see my GP all the time. She listens well and is very attentive. Reception staff are very helpful. Car parking is difficult and further spaces would help
The care given is good
September 1, 2016
The care given is good and I'm happy with it. It is difficult to get through on the phone. When I have got through at 8.30 I've been told that I can't have an appointment until lunch or that you need to call back at 2 pmish for afternoon appts. But the same can happen again and they say call back tomorrow. It would help to have another telephone line for appointments
On the day appointments mean you can't plan ahead
September 1, 2016
To get an appointment ahead is difficult but on the day has become a bit easier, Online booking system is really good and is easier than phoning. The parking is a problem. On the day appointments mean you can't plan ahead.
overall good service
August 17, 2016
I get to see my GP all the time, she listens well and is very attentive. Reception staff are very helpful. Car parking is difficult and further spaces would help.
