Needham Market Country Practice
Feedback Rating
Based on 340 reviews
Reviews (340)
Disability not always understood
June 7, 2017
I need to speak for my husband on the phone as he is deaf but different react in different ways. Some won't allow me to speak on his behalf whereas others are more understanding. The care provided by doctors and nurses has been great.
Look after me
June 1, 2017
This is a very friendly and helpful practice-they look after me very well.
Good but hard to get quick appointment but communications with hospital poor.
May 4, 2017
Very difficult to get a quick appointment. Having the notice to say where you are on the call list is an improvement as you know whether it's worth staying on the line, Always will do a telephone conversation.
Notes are not shared well between the hospital and the surgery. You have to make sure you copy letters etc. and pass them on
Notes are not shared well between the hospital and the surgery. You have to make sure you copy letters etc. and pass them on
Good surgery
May 4, 2017
A good surgery . I really like my GP; they have been great during a very difficult time. The only problem is getting through on the phone but I do like the new system that tells you where you are in the queue
Appointments/blood tests are always late.
May 2, 2017
With all the new housing going on in Needham, how will the surgery cope with extra patients? Also at the Bildeston surgery they have a number system in the mornings where by you can see which ever doctor you want, just take a number and wait in a queue. Afternoons are for longer appointments. Much better system.
Fair. Can get appointments but staff can be unfriendly.
April 18, 2017
Sometimes some staff are not very friendly but generally I can get appointments when needed.
Excellent
March 7, 2017
Usually you can get an appointment when needed. They are a pretty good surgery.
My husband has regular INR testsand the nurses have been brilliant
My husband has regular INR testsand the nurses have been brilliant
Very difficult to get an appointment
January 23, 2017
My overall experience at this surgery hasn't been positive. I only seem to secure an appointment if I queue up at 8am in the morning waiting for the surgery to open at 8.30am. I've tried to book an appointment for a smear test twice and each time no appointments were available so I'm told to wait and phone back next month. This is very upsetting for someone who has a history of abnormal cells. I never see the same Dr twice in over 12 months as my registered GP has been on long term absence and they've never assigned me someone else. I have never seen the GP at my allotted time as they are always running behind.
Difficult to get appointment but brilliant dr
January 9, 2017
Have to ring at 8.30 to get an appointment and press redial for up to 1/2 hour. By the time you get through all the appointments are gone. There are some really brilliant doctors at the practice its just a shame how difficult it is to see anyone.
When my prescription was ready the doctor sent it over to the chemist but when I went to pick it up it hadn't come through on their system. People with paper prescriptions were coming and going but I had to wait until it finally came through.
When my prescription was ready the doctor sent it over to the chemist but when I went to pick it up it hadn't come through on their system. People with paper prescriptions were coming and going but I had to wait until it finally came through.
Dr saying extremely irrelevant things
January 5, 2017
A locum saw me with my son. He asked what I and my husband do for a living and I suggested I am married to a woman, To which he said "So you are the husband!" To which I said "No, clearly I am a woman". He then referred to my son and said "You do know that he can contact his biological father when he is older"
I was horrified as I was there for my son's health (temperature of 41 C) and this doctor was saying extremely irrelevant things
I was horrified as I was there for my son's health (temperature of 41 C) and this doctor was saying extremely irrelevant things
