Needham Market Country Practice
Feedback Rating
Based on 340 reviews
Reviews (340)
A friendly surgery
August 4, 2015
I am yet to experience any problem with obtaining appointments to see a doctor when needed. The only issue is with, sometimes, not being easily able to get through to book but perseverance will usually get you through eventually.
Every doctor I have seen has been pleasant and seems interested in me as their patient. I have never felt rushed out of the door and the advice offered has been reasonable with follow-up offered where appropriate. Receptionists have always treated me courteously and have a friendly manner.
Every doctor I have seen has been pleasant and seems interested in me as their patient. I have never felt rushed out of the door and the advice offered has been reasonable with follow-up offered where appropriate. Receptionists have always treated me courteously and have a friendly manner.
I love my doctor
July 16, 2015
I love my doctor - They are awesome.
Poor dealing with ongoing prescriptions
July 16, 2015
Poor at dealing with on going prescriptions/ chronic illness. No acceptance of errors or effects of errors on patients.
Problems making appointments
July 8, 2015
Main problem is making appointments, I've made one this morning but its two weeks away. But normally when we ring up, there are no appointments today please ring back tomorrow. This keeps happening. My husband was ill, I couldn't get hold of a doctor. The appointment system needs looking in to. My husband has regular blood tests, the surgery doesn't have anyone to do it any more and he has to do a 40 mile round trip to the hospital. Its very expensive.
Sometimes I have to wait
June 30, 2015
Sometimes due to the number of patients the nurses get a little behind and I have to wait.
Excellent Midwife!
June 12, 2015
We cannot thank our community midwife and assistant enough for the good experience we had throughout my pregnancy. It felt like she was 'looking out' for us as human beings rather than just being clinical. Once the baby came she was the support we needed and we miss seeing her.
Mixed experiences
April 29, 2015
I had issues when using the nurses as I told each of them that I was allergic to plasters but when they treated my wound they each used plasters. This made the situation worse and I felt ignored. On the other hand my experience with the doctors has been good and even when my own doctor is not available the doctor has been great.
A really great doctor
April 29, 2015
I recently had an appointment with my GP she was absolutely great. If more doctors were like her there wouldn't be as many grumbles. She spend time with me and reassured me about my concerns.
Good staff
April 2, 2015
Receptionists and gps always do their best to help but I am often called in 40-60 mins late for my appointments. I also find it strange that they do not have baby changing facilities at the practice. I switched midwives during my pregnancy last year as I found the first midwife based at this practice not to be very informative
Generally good but difficult to get through.
March 27, 2015
My experience of this practice has been generally good. I have always been able to get an appointment on the same day of calling. Furthermore, when I have needed some advice from a doctor, a call back has always been possible.
The main problem that I have experienced is getting through on the telephone. At one point, I had to redial 51 times before somebody answered and I was able to book an appointment.
I have found all of the doctors friendly and my treatment has been good. I have always felt that I have had adequate time in my appointment to talk to the doctor, ask questions and be advised.
The main problem that I have experienced is getting through on the telephone. At one point, I had to redial 51 times before somebody answered and I was able to book an appointment.
I have found all of the doctors friendly and my treatment has been good. I have always felt that I have had adequate time in my appointment to talk to the doctor, ask questions and be advised.
