Needham Market Country Practice
Feedback Rating
Based on 340 reviews
Reviews (340)
The care given is good and I'm happy with it
August 17, 2016
It's difficult to get through on the phone. When I have got through at 8.30, I've been told that I can't have an appointment until lunch or that you need to call back at 2pm ish for afternoon appt. But the same can happen again and they call back tomorrow. It would help to have another telephone line for booking appts.
good care is given
August 17, 2016
No faults in the service. Getting through on phone is difficult and it is easier to queue but overall the care given is good.
hard to book appts
August 17, 2016
To get an appointment, it's difficult to get one ahead but on the day has become a bit easier. Online booking and system is really good and is easier than phoning. The parking is a problem. On the day appointments mean that you can't plan ahead.
hard to get appointments
August 17, 2016
Getting through on the phone takes time and you are often told no appts are available. Once you are seen they are very good.
good surgery
August 17, 2016
My GP is good although I don't get to see them that often. I rang recently for an appointment but couldn't be called until after lunch. After speaking to the GP they diagnosed over the phone + arranged for medication to be left out. The delivery of medication is good and very helpful.
good surgery
August 17, 2016
A good surgery. I don't have any problems getting appointments.
good surgery
August 17, 2016
The surgery is good, I don't go very often but I'm pleased with the service. Explanations given by the doctors are good but I will ask questions too.
sometimes hard to get appointment
August 17, 2016
I really like my GP she's great. Getting an appointment can be difficult at times.
Great locums over the years
August 17, 2016
My GP is only on 2 days a week. If I want to see her I have to plan. She is excellent. There is a problem that referrals can't be made by other doctors. The locums have been great over the years. Continuity has been very important and I like seeing my own GP
excellent
July 12, 2016
Extremely lucky. They have been very good. They will deliver medication which is very useful. I have regular blood tests but these are all done at the surgery which is great