Needham Market Country Practice

The doctor I see is very thorough, I've never had a similar kind response that I got from her around my condition. Shes very supportive and because shes so good it can be a bit of a wait to see her, which is understandable. Booking appointments in the morning is difficult with work but having the queue system on the phone is an improvement to having to keep ringing back.

Its a clean surgery, staff have all been very good, they explain things well when its needed. Its difficult at times to get through on the phone but generally I do get to see my own GP which I do like.

The doctor I see is very good, she is so friendly and approachable and really listens. The only issue is that it can be difficult to get an appointment with her so you see other people. Parking is an issue but you will eventually find a space.

Usually you can get an appointment on the day you need one but not necessarily with your doctor. The doctor I normally see is very good and thorough.

Can get appointments when I need them and I have a great GP. The nurses have been very good and I don't mind waiting my turn to be seen, all very good.

Sometimes difficult to get appointments on the phone but staff are generally good and its a satifactory surgery.

I have always found it possible to obtain an appointment when I have needed one. It is usually also possible to obtain a call back from the doctor should you be uncertain about whether an appointment is necessary. So far, I have been happy with the service provided at this surgery and I hope it continues this way despite the challenges evident within "the system". I understand why people may find it difficult to offer a view on their reason for calling to receptionists but this is a growing necessity in order to make sure that people are seeking help from the right places. I have found the reception staff to be professional and polite at this practice.

It's okay but getting an appointment is difficult and queueing at the surgery is the best way to get an appointment as getting through on the phone takes a long time.

Its very difficult to get appointments, the system doesn't work. They have not seen me but send out medication with limited explanations so I'm often unsure what and when I should be taking. There doesn't seem to be any planning for the extra houses going up either.

I had an appointment in July. Have never had a problem with obtaining an appointment at this practice or obtaining a call back from a doctor. The same is true of my wife and also my son. The telephone system is much improved and avoids the need for making repeated attempts at getting through. It is normal to wait within the practice beyond the appointment time (today it was in excess of 40 minutes) but I don't mind that at all if it means a more thorough appointment. I have never felt rushed out of the door and feel the doctors have always taken adequate time to assess problems and offer advice or next steps. I believe that is to be commended in times where pressure upon our local surgeries is high. I am worried about the growth in housing within the town and wonder how the surgery will continue to operate but that is true of many places.