Needham Market Country Practice
Feedback Rating
Based on 340 reviews
Reviews (340)
Always been well looked after
December 16, 2015
I have always been well looked after
Nurses do home visits for me
December 16, 2015
The nurse comes out to me to do my regular blood tests. She also arranged for me to have a specialist anti bed sore mattress.
Difficulty getting an appointment
December 16, 2015
I wanted an appointment with a doctor but was told there were none available until Friday of next week. I wasn't asking to see a specific doctor.
Diabetic blood checks not done regularly
December 16, 2015
Diabetic bloods twice a year. I moved from Torquay 21/2 years ago, appointments were posted me regularly on date due. This year I have had to ring and ask for my appointment which is now much later than they ever used to be and not regular.
Very supportive doctor
December 16, 2015
My doctor saw that I had arrived early due to the bus timetable so fitted me in early which I did not expect. My Dr has been great, very supportive, where possible arranges for my appointments to be at the outreach surgery in the local pharmacy so I don't have to travel.
Trying to get an appointment
October 15, 2015
The surgeries telephone lines and doors don't open until 8.30am, so when I called for an appointment and eventually got through 4 minutes later,how can all but 1 appointment be available with my doctor,who I know was in all day. I was given this appointment which is great and the surgery was on time when I went in for the appointment.I just want to understand how only 1 can be available 4 minutes into opening.
Online appointment system
October 15, 2015
I've been set up for the online service where I often order my repeat prescription. However, on there, there is the option to book appointments, but when you try to do it it won't let you and says to ring the surgery.The surgery must pay for this system and making full use of it surely would help not clog up the phone lines of people ringing in for appointments (advanced ones,as I doubt the system would ever allow 'on the day' appointments).
Helpful, kind, respectful, professional
October 7, 2015
Available appointments. Prompt referral for my breast, availability of telephone appointments for support during chemotherapy. Kindness from all at the practice - nurses, receptionists and my GP. Only criticism I have is the lack of availability of a safe area to wait while on low immunity on chemotherapy.
Good overall
September 4, 2015
Pretty good service other than quicker appointments would be good
No problems with prescriptions
September 2, 2015
I receive my regular prescription on a Tuesday and there are no problems with what I receive.
