Rosedale Surgery
Feedback Rating
Based on 135 reviews
Reviews (135)
Excellent Surgery
July 12, 2018
Reception staff are professional and very helpful. All clinical staff are very knowledgeable, I always feel at ease and reassured if I ever have to visit.
Staff are lovely
July 3, 2018
The staff at this surgery are always welcoming and helpful. There can be a wait at your appointment and you are informed of this when you check in, although it is not always accurate. Mine said 10 minutes and it has been 20 so far.
Good surgery overall when I need it
July 3, 2018
There is delays in the waiting room, especially in the afternoon where you get a lot of families.
Feel fortunate to see someone
July 3, 2018
We are all aware of pressures on the services. I feel fortunate to be at a surgery that sees you on the day if absolutely necessary.
Hard to see someone on the day
July 3, 2018
It is quite difficult to get through and get an appointment. I am not a regular user of the surgery, so I do call only as a necessity, and it is annoying that I am questioned over it.
I do get to see GP
July 3, 2018
I always have been able to see a GP when I need one. My own GP booked this appointment in for though, but I would not normally get to see my own. The continuity I think is important.
No emergency equals 2-3 week wait.
July 3, 2018
Surgery has been very good. If you don't say it an 'emergency' though, it can be 2-3 weeks before you see someone. You get asked extra questions now too, which I find difficult. I consider 'emergency' to be a 999 call
A bit of a wait at appointments
July 3, 2018
This surgery is really good for its care. The only criticism is that it is quite a wait at appointments. I do not mind if you are informed and as it happens most of the time, you expect it.
No faults
July 3, 2018
This surgery is excellent. I cannot fault it.
I have moved to another
July 3, 2018
My son comes to this surgery still but I have moved to another as I get anxious waiting so long for the appointments when you arrive
