Rosedale Surgery
Feedback Rating
Based on 135 reviews
Reviews (135)
Delay in seeing own GP
April 3, 2019
Everything goes OK. Staff are nice etc. I just wish it didn't take 3 weeks to see my own GP. I have had an issue come back that I am worried about and waiting 3 weeks I feel is just not great. On the day I do not expect to see own GP. A week, I feel, is reasonable.
Speedy appointments
April 3, 2019
Phoned on the day for my little girl and they got me in quickly. Very happy.
Good appointment availability
April 3, 2019
Able to arrange appointments when needed, same day or in advance.
Long wait for routine appointments
April 3, 2019
If possible appointment in general could be a bit sooner. (Routine appointment currently about 3 weeks wait)
position of sign in desk is not great
April 3, 2019
I would make the suggestion that the sign in screen needs to be elsewhere as it's position right where you see reception is far too close, for privacy purposes.
Having a problem getting anything done
April 3, 2019
I have an on going problem since beginning of January and have a problem getting anything done. Walk in team not helpful - takes two weeks to see a doctor although in pain and off work. Taken a week to talk to doctor on the phone for advice, 4 weeks to see a physio. Had to go private still in pain and off work. Will be changing surgery soon.
Very thorough and I trust them
April 3, 2019
I came to the surgery twice a week to get leg dressed. Nurses know me very well and are lovely. They 'keep an eye' on me. I had a bad cough and they demanded that I stay and see a doctor. The COPD nurse saw me and then I saw a GP. Had steroid and antibiotics. Very thorough and I trust them.
Good service but runs late
April 3, 2019
Really good service but runs a bit late
Quiet
April 3, 2019
New here as moved into the area recently. Got appointment today for blood tests easily. In comparison to London, this place is extremely quiet.
Good service
April 3, 2019
Getting through on the day can take quite a while (5 minutes today*) so I walked in but was put on the list for the 'call back' and GP called me and gave me appointment for today. I think the 'call back' is excellent.
*HWS CDO explained that a 5 minute wait although it feels long to the patient in comparison to surgeries elsewhere this is very quick. Patient was then more pleased to know that it is not as bad as they thought.
*HWS CDO explained that a 5 minute wait although it feels long to the patient in comparison to surgeries elsewhere this is very quick. Patient was then more pleased to know that it is not as bad as they thought.
