Siam Surgery
Feedback Rating
Based on 402 reviews
Reviews (402)
Good doctor
April 7, 2020
My doctor is very good, he always seems to sort things out for us. I really don't think any improvements are needed.
Booking ahead is more of a challenge
April 7, 2020
This is a good surgery. I have found that booking ahead with appointments is more of a challenge, I am a patient that needs an injection once every 3 months but the surgery only allow patients to book 2 weeks in advance, so I have to make sure that I make a note on my calendar to ring the surgery 2 weeks before my injection is due otherwise I run the risk of potentially missing the date, I wish there was a system that allowed me to book my injection appointment at the end of each injection visit.
In 32 yrs they have always looked after me
April 7, 2020
I have been coming to this surgery for 32 years and they have always looked after me well, as I am a patient considered to be higher risk I always get an appointment when I need one, I really don't think they can improve for me.
My doctor is very, very good
April 7, 2020
My doctor is very very good, the asthma nurse that I see is also excellent. They also offer the option to speak with the doctor over the phone which can be useful at times.
Staff have a friendly approach
April 7, 2020
The surgery is very good, everybody is so friendly, the approach is excellent, If I have a question they do all they can to find the answer. Staff are so approachable here. We do feel very well cared for. We are actually moving out of the area soon and we will be very sorry to leave this surgery.
I would visit all apart from one doctor
April 7, 2020
It is easy for me to get an appointment when I need one, the doctors are very good apart from one, they do not listen to me well enough and so I would avoid that doctor.
Always quite nice on the phone
April 7, 2020
It is quite easy to get an appointment and I like the fact that you do not have to wait very long for the phone to be answered. The staff are always quite nice on the phone, I cannot think that any improvements need to be made really.
Reception staff are excellent
April 7, 2020
I've been very happy here, the reception staff have been excellent. I am able to book an appointment when I need one without any trouble.
Appointments need to be more punctual
April 6, 2020
The waiting at appointment is frustrating. I loose money as I have taken time off work to attend an appointment, I would appreciate the appointments to be more punctual. It is not a bad surgery though, I think there is only one doctor here who seems to give less time to me as a patient, all others give plenty of time.
Would like more understanding
April 6, 2020
I would like more understanding around when I ring up on behalf of my husband and ask to be put through to speak with the doctor, me and my husband do not understand why this is not understood by staff particularly as my husband has given consent for me to speak on his behalf, the front desk staff do not allow me to be put through.
