Siam Surgery
Feedback Rating
Based on 402 reviews
Reviews (402)
I use the on line booking for appointments
October 24, 2019
I use the online booking for appointments and it works well. I usually wait about 2 weeks for an appointment.
So many questions asked by receptionists
October 24, 2019
It feels uncomfortable to be asked so many questions initially by the receptionists. There is one doctor that I never see as I don't trust them, my concerns were dealt with by the practice at the time. Things do feel a bit slap dash here and I don't feel the care is here sadly.
NHS service refer into a private service
October 24, 2019
I don't think its right for an NHS service to refer into a private service such as the Hearing Care Centre, it can be very misleading to patients. Overall this surgery is good.
Reception always helpful
October 24, 2019
The reception is always helpful, if you are pleasant so are they, they should be on better pay! good personal touch. There should be some background music in the waiting area.
Good communication here
October 24, 2019
The staff are so helpful and they do not keep you hanging about. Also good communication here.
They really care for you and listen well
October 24, 2019
The nurses and the doctors really care for you and they listen well. The only thing is you do have to wait on the phone a long time before it is answered.
Brilliant surgery
October 24, 2019
This surgery is brilliant, I cannot fault it. The reception staff are very helpful.
great team
September 29, 2019
The receptionists are the front door to the Surgery and need to know the essence of the problem in order to signpost me to the most appropriate person to treat me (Dr/nurse/physio etc). In this way, appointments are not wasted by seeing someone inappropriate. All treat my health in confidence and I have no issues with this at all.
Very good once you see someone
January 4, 2019
Difficult to get appointments and you are told to call back the next day, but it can then take 5 days to be seen. Once you do get in to see someone they are very good. I don't particularly like being asked by reception why I need the appointment. If you are reluctant to say reception staff get a bit tetchy with you. Other than that they do everything well.
More routine appointments difficult to get
January 4, 2019
If they think its an urgent appointment you will be given an appointment. For more routine issues its been difficult to get the appointments and it can mean waiting a week to be seen.
