Siam Surgery
Feedback Rating
Based on 402 reviews
Reviews (402)
Fine with the surgery
June 4, 2018
No problems with the surgery can get appointments easy enough. The cardiac nurse has been very good with good links with community services.
Mixed Messages
June 4, 2018
Theres mixed messages given by reception. Some have said there are advanced appointments available, others not. Getting appointments is difficult and there are times when you are told to call back the next day.
Prescriptions can be a problem sometimes
June 4, 2018
They are all so nice, nothing is too much trouble and they listen to you. Very well supported by staff. Picking up prescription means multiple visits to the pharmacy as they ran out at different times would be helpful if medication could all be for 30 days.
Booking appointments can be a mission
June 4, 2018
Can be a bit difficult to get appointments but generally once in with the doctor, they are good.
Booking appointments is fine
June 4, 2018
Can get an appointment quite quickly. Tend to book by phone which is easy enough. Generally works well and don't have any issues.
Satisfied with surgery
June 4, 2018
Can always get an appointment, doctors are always helpful and explain things well. Really satisfied with the surgery. The nurses have been very good too.
Phone system needs more indication
June 4, 2018
On the day appointments are easy enough to get. Tends to work very well for us nothing really needs changing. Phoned today but phoneline was silent with no message or music to indicate whether you were in the queue or not. Explanation about why they are asking for more detail about the need for an appointment would be nice.
Fine with the majority
June 4, 2018
Always really friendly and efficient. Generally got through on the phone to book appointments ok. Not having advanced appointments does make it more difficult but the staff have been great. I have had difficulties with notes being viewable from Colchester.
Doctors are unaware
June 4, 2018
No issues generally but I do feel that doctors are unaware of the severity of the challenging behaviours my son can exhibit and therefore don't communicate with as well each visit.
Good with getting appointments
June 4, 2018
You can ring up and get appointments when you need them.
