Siam Surgery
Feedback Rating
Based on 402 reviews
Reviews (402)
Helpful staff
January 4, 2019
A good surgery where staff are friendly and helpful. You can always get appointments when needed and the care and treatment is good.
Good all round service
January 4, 2019
The GP's are friendly and approachable. Generally you can get appointments when they're needed, if you need an emergency appointment you'll get one the same day, sometimes you have to wait for a call back from the doctor who then decides if you need to go in. Doctors also call with blood test results and they provide good explanations and information during consultations. It can take time to get through at busy times when you're on the phone.
Can always get an appointment.
January 4, 2019
You can always get an appointment when you need one, I like that reception staff ask why you need an appointment as it means they can get you to see the most appropriate person. Over the last year its definitely got easier to get appointments which is good. Its also good that there is more promotion of the things like flu vaccinations so you are aware of what is available, continue with the health promotion.
Happy to see most medical staff
January 4, 2019
The attitude of staff is good and they're all very helpful. I can usually get an appointment when I need one and I'm happy to see most of the medical staff but do try to see the same doctor who knows me and I have a good rapport with. I don't feel that anything at the surgery needs to change.
Nice to come here
January 4, 2019
Staff are very helpful, its nice to come here, there are no dramas. It might take 3-4 days to get an appointment but if its urgent I will be seen on the day. Liaison between the physio and the surgery has been very good. I did try to arrange a house visit but was told it wasn't necessary and I wasn't offered the chance to talk to a GP even though I was unable to get to the surgery as I was unable to move.
Friendly nurses
January 4, 2019
My leg ulcers are being treated and I have regular visits to the surgery. The nurses I see are all very nice and friendly. Most of the time I need more urgent appointments when I do need them but I'm always given an appointment which is great. Although my legs are treated at the leg ulcer clinic the ulcer on my arm has to be treated at a different appointment which seems a bit silly.
Good experience so far
January 4, 2019
The experience I've had so far has been good. The nurse practitioner I've seen has been very caring and gave good explanations. Appointments are fine to get and have all been on the day I've called.
Friendly helpful staff
January 4, 2019
There are good staff who are friendly and helpful. Appointments are easy enough to get when you need them which is good and you get plenty of time when you are in you appointment and don't feel rushed. I'm very happy with the surgery generally, it does what you need and well.
Happy with staff
January 4, 2019
Generally very happy with staff, they are good at fitting you in for appointments when you need one. Its all very good and well run, I don't feel rushed in appointments even if they are running behind.
Mostly seen on the day
December 19, 2018
I've been with the surgery for along time. You can get through on the phone easily and most of the time you will be seen on the day. I am happy to see any of the doctors and the diabetic nurse has been very good.
