Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Excellent surgery - but the website not so
May 12, 2022
The surgery, staff and most facilities are beyond reproach. Unfortunately, perhaps due to the long standing NHS cuts, some useful services have ended. Unfortunately the website has been changed and no longer gives access to one's health records (unless I am mistaken). It should be possible to register a request even if the surgery is closed until Monday.
Phone calls work but..
May 12, 2022
I do find that the phone calls with a GP work but I do feel that sometimes by not seeing a doctor they miss the bigger picture. Although it's ok to get the appointments I wouldn't be confident what would happen if I felt I needed to be seen.
Good service
March 9, 2022
Have always been able to get a response quickly using the online system. It could be better, in that you should be able to log a request, even if it isn't seen until Monday.
Excellent surgery
January 17, 2022
I have been with the surgery 4 years and the care there is excellent. I am always able to get an appointment and have often been seen in person even if I said I didn't mind just a phonecall. All the staff I have encountered there are dedicated and professional. I felt well cared for during my pregnancy which was during the pandemic.
Excellent service
January 17, 2022
My daughter has Type 1 diabetes which was diagnosed very quickly thanks to the great team at Stowhealth. We had an initial telephone conversation, an hour later we were at Stowhealth and then on our way to Ipswich hospital. Very supportive team at Stowhealth
Working well
September 23, 2021
I've managed to get appointments fine and the screening programme's are running as normal as far as I can see which is great.
Very quick response to my request
September 20, 2021
Cannot fault the practice, speedy, polite and clinically astute
Always deal with my requests/queries swiftly
September 18, 2021
Always deal with my requests/queries swiftly & in a professional manner
Ask my gp is excellent
September 9, 2021
This surgery is very organised and ask my gp is an asset
Always been treated promptly and courteously.
September 7, 2021
The doctors have time to talk to you and follow up services are reliable. Delivery of prescriptions is excellent. However I do find the online service a bit confusing and miss being able to book my own blood tests.
