Stowhealth
Feedback Rating
Based on 546 reviews
Reviews (546)
Understanding doctor
October 11, 2022
I was called by the surgery yesterday and was told I needed to be seen and they arranged for an appointment today which was very quick. I really like the message system on Ask My GP it works very well and makes communicating about ongoing issues a lot easier. The staff are good and I find my doctor very understanding.
Very good
October 11, 2022
Ask My GP works very well as do online prescriptions. Appointments for blood tests are easy to get as generally they are available with in a few days. I don't come to the surgery often and I'm not worried which of the doctors I see as I have no on going issues. It all works perfectly well.
Very responsive
October 11, 2022
Ask My GP really does work very well and they are responded to quickly, I like being able to send a message back so that you can ask follow-up questions or get further clarification. It means you don't have to come into the surgery for everything too. The doctors are very responsive and staff overall are good, I've never had any issues at the practice.
Perfect
October 11, 2022
Ask My GP is really easy to use and the system prevents unnecessary trips in to the surgery. The staff are very friendly when talking to them or sorting any issues out.
Face to face appointments available
October 11, 2022
I haven't found anything thats not done well. Ask My GP works well and you get good responses and feedback through the system and then face to face appointments are available when they are needed too.
Friendly staff
October 10, 2022
I only use the surgery lightly and mainly visit with the children. Ask My GP is easier than phoning, the timings can vaary for a response depending on the reason for contacting the surgery. It generally works well and the staff are friendly.
Good Staff
October 10, 2022
Today I've been booked in for a blood test which was in advance and not difficult to get. Reception and Healthcare Assistants are lovely and friendly. I don't use online so have called for appointments and this has worked. I haven't seen a doctor for some time but have found the telephone consultation last week sorted out the issues I had.
Fabulous
October 10, 2022
They will always see you and will contact you when you need to talk . Staff are very pleasant . It took a while to get used to Ask My GP. It is important to see a clinician as I called last week and they were treating me for something to what they now believe it is because they have now seen me.
Great
October 10, 2022
Ask My GP is good as you get call backs within a couple of hours. Telephone consultations work well and the system in place generally is very good. Staff are great too.
Excellent
October 10, 2022
No problems at all. Ask My GP works really well and gets quick responses and addresses the issues. Very happy with staff too, it all works very well and I've have quick referrals and treatment.