The Chesterfield Drive Practice
Feedback Rating
Based on 119 reviews
Reviews (119)
Rude Nurse Practitioner
May 25, 2018
I asked the Nurse Practitioner - if I could talk about having an allergy test. They said I have no time and was quite rude. They said that I would have to talk to the receptionist. They said you can only talk about one problem. When I talked to the receptionist they said this is not my job you need to talk to the GP.
The practitioner told me that I needed to pay for an allergy test but the receptionist said the GP will decide what you need to do. I have been to the surgery 6 times about this allergy problem and no one seems to want to help. I have found them very rude.
The practitioner told me that I needed to pay for an allergy test but the receptionist said the GP will decide what you need to do. I have been to the surgery 6 times about this allergy problem and no one seems to want to help. I have found them very rude.
Friendly surgery but long waiting times
March 15, 2018
Staff extremely friendly - reception staff in particular go the extra mile! However waiting times long - told 5 - 6 week wait for a regular appointment although was offered the chance to ring in on the day. This may be difficult as I work full time!
Long wait for appointments
March 13, 2018
Getting an appointment used to be quite easy, now there are rarely any at all on the 6 weeks available to book online. Ringing up is easier but often very long wait on the 'phone. I've often been given an appointment 6 weeks hence. Doctors are good when you do get in but the wait is too long.
always there to help
January 5, 2018
The majority of the staff really seem to care and go above and beyond to help. They are very accommodating and understanding and will always allow you to choose who you wish to see. One Doctor is a credit to the practice and is the first GP I've had that actually felt like they were on my side and didn't dismiss my input and opinions. My only qualm is that Mental Health link workers are never there! I have had at least 5 appointments booked with them all of which have been cancelled via letter. when I call the receptionists re book the appointment only to receive yet another cancellation letter, as someone who struggles to an extreme extent with poor mental health this can be extremely distressing.
Will always squeeze you in
December 13, 2017
Very good with appointments, will always squeeze you in, they're very good with the children and signpost very well too.
Good access & helpful receptionists
December 10, 2017
Can't fault the surgery. You can ring in the morning and most of the time you will get an appointment that day. The receptionists are friendly and helpful. It works well for me.
No problems with appointments, good surgery
May 22, 2017
No problems getting appointments unless you particularly want to to see a specific GP. All round a good surgery, A really great surgery.
Surgery is quite good
December 8, 2016
The surgery is quite good generally. The parking is a little limited but it would be difficult for them to do much.
Everything is alright
Everything is alright
Long wait for appointment
November 17, 2016
Waiting for appointment to see own GP can take 3 - 4 weeks
My problem wasn't resolved.
November 1, 2016
My problem wasn't resolved . The appointment was for my son. I've been going on and off with him for 4 months but GP says it's because he's a child and it will resolve itself. I think the GP should do more and take it more seriously - do tests or something. 2 weeks wait to see my preferred GP
