The Chesterfield Drive Practice
Feedback Rating
Based on 119 reviews
Reviews (119)
I can't complain overall.
March 8, 2019
I find that the GPs are variable, but the booking system means that often I can't access appointments with those that I consider the best ones. I am registered as a carer for my husband but I don't get longer appointments. One GP was really awful, dementia during a consultation. When I mentioned the difficulties I was experiencing I was shocked and brought to the point of tears to be told 'if you can't manage put him in a home'. It was awful especially as I was struggling anyway. Despite that one bad incident I can't complain overall and we will both move to the new premises with the practice.
Don`t recommend
February 19, 2019
Don`t recommend, poor service
Don't recomend
February 19, 2019
Bad experience
Child with high temperature and painful ear i
February 19, 2019
From early morning I called and explained that the child was sick, the temperature was high and the ear was very painful, the child was crying from pain all night. We received an appointment only at 16:00. We arrived two hours earlier because the child did not stop crying. I ask them to take us before, explained that it is very painful. Nobody was worried about it, so I spent two hours in the waiting room with a crying child, until the doctor gives us two minutes of her time to prescribe antibiotics.
very happy with all aspects
February 19, 2019
I have been registered with the practice for over 50 years!! I am very happy with all aspects. When I was poorly and couldn't get in to the pharmacy someone brought my medication to my house!!! I can always get an appointment, which is reassuring. I will certainly move to Took's with the Practice.
Very good
February 19, 2019
I find it very good here. I have been here about four years and this is much, much better than the practice that I transferred from. I am hoping to move home but if I am still living here when the move to Took's takes place I will most certainly move with the practice.
Quite happy with the clinical aspects
February 19, 2019
The Took's site is closer to my home so I will probably move with the practice. Overall I am quite happy with the clinical aspects of the practice but in my experience the reception staff can come over as a bit dismissive when I talk to them on the 'phone. I have been a bit late being called in a couple of times but nothing to really speak of.
OK for us
February 19, 2019
We decided to move into Town from a village to be closer to facilities as we got a bit older. We have been pretty happy as patients here. The new site is a bit further for us but we still drive so it will be ok for us and we will move with the practice.
I have always been happy
February 19, 2019
I have been registered here for years!! I don't come that often but I have always been happy when I have had to come. I will be happy to move to the new site as it is about the same distance as I am from here. I have to say it looks very impressive.
I am fairly happy
February 19, 2019
Generally I am fairly happy here but I do think that some of the doctors could be less dismissive of me asking about a second condition during a consultation. I then have to make a second appointment which wastes everyone's time. And that is a shame because everything else is pretty satisfactory. I will transfer to the new site as it isn't much further for me and I don't really much fancy the alternative surgeries that I could transfer to.
