The Chesterfield Drive Practice

This practice has now merged and is a part of Cardinal Medical Practice. Please feedback on our new service listing by clicking the link in the website field or copy and paste the following text into your web browser: https://healthwatchsuffolk.co.uk/services/cardinal-medical-practice/

Reviews (119)

OK so far

February 13, 2019
I was at Landseer Road (now closed) and I was happy overall, this is my first trip to Chesterfield Drive and I was able to make an appointment away from the rush hour traffic. I got the appointment in a reasonable time and I will continue to be registered here up till the move. Whether I go to Took's or not will depend much on how things progress between now and then.
Anonymous

Suits me very well

February 11, 2019
I get driven by my family to my appointments so the parking at the new site will make things easier. I have been a patient for more than 30 years and it suits me very well. And when my husband needed home visits they were always there on the day-can't ask for more. I saw a nurse (here) last Wednesday and she was very thorough and took all the time that was needed.
Anonymous

Brilliant, really happy here

February 11, 2019
I drive so there will be no problem for me to get to the new site, in fact it will be closer to where I work. I moved house and registered here. It is brilliant, I am really happy here and my mother, father and sister have all registered here as a result of my very positive experience.
Anonymous

Receptionists are really helpful

February 11, 2019
I transferred here when the Landseer Road branch closed last year. This is my first visit since the closure and I drove here this morning and it took 50 minutes!! The appointment was easy enough to get-receptionists are really helpful. When Tooks open I may well transfer elsewhere as the journey will be even further.
Anonymous

We are looked after very well

February 11, 2019
As long as I am still driving (when the new site opens) we will go there. If they are building from scratch I wonder if it might be possible to have a waiting area for parents with young children which is slightly away from the main area to localise noise etc. We are looked after very well here.
Anonymous

Generally OK here

February 11, 2019
After the move it will be harder for me to get to the new site as I have poor mobility but I will give it a go as I can probably get a lift form a family member. Generally I feel it is OK here.
Anonymous

I am well looked after here

February 11, 2019
I feel that I am well looked after here. I have no issue with getting appointments and staff are friendly and professional. I currently have a two minute walk to this practice so I will have to drive which is shame but there will be parking so it will be doable.
Anonymous

Drs should all work full time

February 11, 2019
I will move with the practice to the new site as and when. i do hope the appointment system will be better. It is about three weeks now for a routine appointment and I think that is too long. I don't like the 'on the day' phone queue system, I think Drs should all work full time as this would resolve most of these issues.
Anonymous

Look after me reasonably well

February 11, 2019
When the surgery moves I may transfer with it. I am not sure as there is another practice closer to where I now live so I may try to move there. I have been here all my life and I consider they look after me reasonably well so I would only transfer for reasons of geography.
Anonymous

Very pleased with the service

February 11, 2019
The proposed new site (Tooks) is a bit closer to where I live so I will happy to move with the practice when it goes. I am very happy with the service here, I have been a patient for about four years and I am very pleased with the service.
Anonymous

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