The Chesterfield Drive Practice
Feedback Rating
Based on 119 reviews
Reviews (119)
I will certainly move with the Practice.
February 19, 2019
I will certainly move with them to the new Tooks site as and when. Getting there isn't a problem for me getting there and the building looks good. If there is an issue it is around timeliness-I came in to make an appointment to have my ears syringed in Sept last year and was seen towards the end of November. I know it isn't a top priority/emergency but that is quite a wait. There are pretty good at calling me in for routine stuff though.
My doctor is very good
February 18, 2019
My doctor is very good and spends as much time as is needed with me but that means I am often late going in . I have also had some of the new doctors who have examined me and don't know what to do and have had to leave the room to get assistance.
I Love it here
February 13, 2019
I'm always a few minutes late going in but despite that I love it here! and wouldn't change surgeries. They picked up breast cancer and had me into Ipswich Hospital in very short time where I was quickly sorted out. Very reassuring that! I'll move when the new surgery opens as it is a bit closer to me. That said I would have been happy to travel further to remain with them.
Long trip to here
February 13, 2019
I was a patient at Landseer Road for years and years and I transferred here when it closed. It has been a long trip today to get here. My daughter brings me and she lives in Felixstowe so it is the wrong side of town for her so I don't know whether I would move to the new site with them or not. Was happy at Landseer Road though.
All good for me
February 13, 2019
I don't need to come in very often but when I do it has all been good for me. Friendly faces and professional service, I can't think of anything that I would look to change! Proposed new site is probably no further than I already travel so I will certainly go there when they move.
Happy to travel here
February 13, 2019
I used to use Landseer Road and now come here. I looked at practices closer to where I live and asked friends/neighbours about where they went. What I heard wasn't too positive and so I decided to give it a go here and it has worked well so far. I will certainly go to the new site as and when.
Transferring closer to home.
February 13, 2019
I am here for the first time as I used to be a patient at Landseer Road (now closed). My journey today for a routine appt. has made me realise that I probably wouldn't feel able to get here if I felt really poorly. So, I will be looking to transfer to a doctor closer to home soon and I won't be going to the new site which is even further to me. I feel it is a shame because I have always been happy with how I have been looked after, I am defeated by the geography. Hence my lowish scoring of the practice.
Been here for years
February 13, 2019
I have been registered here for years-all my life really so I don't have much to compare it to. I think they do very, very well. The receptionists are all so helpful and try to fit you in. It has gotten busier and busier over the years but they manage well. I will certainly travel when they move. I drive here so a few more minutes in the car won't make much difference-my overall journey might even be quicker if there is good parking because that is difficult here.
Happy here
February 13, 2019
I am happy here and I will move with the practice to Took's as I drive and it looks as if parking will be much easier. I am much reassured that I will be able to see the same nurses/doctors as I have always had positive experiences and trust them. I know this isn't the fault of the practice and I don't know how they could do much about it but my visit today with my son was marred by two young men who evidently knew each other and who used very bad language to each other, and all else in the waiting room, to express their disapproval of people being seen before they were. Not what I wanted my son to hear!
Reception glitch
February 13, 2019
I really rate this practice, I am happy to be a patient here. Appointments are pretty reasonable and all the doctors/nurses that I have seen have been very good. There was a glitch today however, for some reason I couldn't book in at the screen so I got into the small queue at reception. The receptionist was trying to book in a baby to see a clinician that afternoon following a health visitor's advice. Resolving this took some time and the queue got longer and longer which I think flustered the receptionist. Maybe a system for someone else in the practice to take up more complicated issues from reception would be more efficient? Just a thought.
