The Chesterfield Drive Practice
Feedback Rating
Based on 119 reviews
Reviews (119)
Helpful and caring
December 9, 2020
When I had an operation and need my staples removing, doctor was gentle and considerate to how much pain I was in, I have always found them understanding, I feel I have been treated kindly in the surgery
Merger - WRONG
December 9, 2020
Chesterfield Drive should not be allowed to merge with other surgeries. They merged with Landseer Road and said they would keep things the same, then shut the surgery. We were told lack of Doctors but nothing has changed at Chesterfield Drive.
No patient care
August 17, 2020
5 yr old CHILD suffering from GERD since birth, nothing has been diagnosed,no investigations, just given most common, cheapest medicine and told he will grow out of it!! Disgusting to make a child suffer for years awful treatment.
Since you have reorganised your web page
July 17, 2020
Since you have re-organized you're web page, specifically the repeat prescriptions, navigation of the rout to ordering the prescriptions are difficult to read and does not STAND OUT where you have to click.
Drs & Nurses friendly but wait time is awful
March 6, 2020
The doctors and nurses are lovely, but it is nearly impossible to ever get an appointment and sometimes you have to wait over a month to see a doctor/nurse! Plus, you can only book an appointment or get a message to a doctor over the telephone, and, to give you an example of how poor the telephone waiting times are, I have just been on the phone to them and I had to wait 51 minutes to speak to someone. It's a painful experience.
Very outstanding g.p.,s practice
February 27, 2020
Faultless service
Never getting an appointment
May 28, 2019
Doctors are ok if you can ever get an appointment. Many times where there had been no appointment available at all or where you are in the queue and get cut off and lose your place. The whole system is ridiculous.
Lovely practice. All staff very helpful
April 26, 2019
Not happy with the online appointment system. I like to see my own GP, but there are usually no appointments available using the online service.
It's all good for me
March 8, 2019
It is all good for me and I will move with the practice when it moves. I really rate the doctors and nurses so I am pleased that I will still be able to see them. I drive so the increased parking available at the new site is really good news.
Much about this practice is very good
March 8, 2019
Much about this practice is very good in my experience but I have noticed some issues: I am called in for some annual reviews but not others. I don't get prompts for medication reviews for example. I would welcome email communication which I feel would be a real improvement for me. The proposed new site is closer to where I live so I will transfer to the new site when they move.
